STEVEN HISPANO
Québec,Canada
Summary
Professional service professional prepared to contribute effectively in high-paced environments. Strong focus on teamwork and achieving goals, adaptable to changing needs. Expertise in customer service, problem-solving, and maintaining high standards. Known for reliability and effective communication skills.
Overview
8
8
years of professional experience
Work History
Instructor
Maje+cie
Québec City, Québec, Canada
07.2024 - 02.2026
- Trained new crew members on operational procedures and safety protocols.
- Trained new crew members on operational procedures and customer service standards.
- number of the work per weeks: 40hrs per week
Service attendant
Maje+cie
Québec City, Québec, Canada
07.2023 - 02.2026
- To create feel good moments To the customer by giving great experience from the restaurant and following procedure and standard to handle foods.
- Collaborated with management to implement service improvements based on guest feedback and observations.
- Managed inventory and supplies, maintaining optimal stock levels for seamless operations.
- number of work per week: 40hrs per week
Service/Kitchen crew
Golden arches development corporation- McDonald's Philippines
San Juan City, Philippines
12.2017 - 07.2023
- Responsible for preparing and assembling meals according to the recipes and standards. Have a pleasing personality to take the order of the customer
- Maintained cleanliness and organization of kitchen work areas to ensure food safety standards.
- Operated kitchen equipment efficiently, demonstrating adherence to safety protocols.
- Collaborated with team members to optimize workflow and enhance customer service efficiency.
Education
Senior High School -
San Juan National
San Juan City, Philippines01.2018
High School - undefined
San Juan National
San Juan City, Philippines01.2016
Skills
- Kitchen And service attendant
- Strong work ethic
- Team player attitude
- Cleanliness and hygiene
- Cash handling expertise
- Employee training
- Team leadership
- Workplace safety
- Active listening
LANGUAGE
French
English
RÉALISATION
CREW OF THE MONTH (JULY 2018), CREW OF THE MONTH (NOVEMBER 2020), CREW OF THE QUARTER (FEBRUARY 2020), BEST DRIVE THRU RUNNER (AUGUST 2019), BEST DRIVE THRU CASHIER (OCTOBER 2019), BEST DRIVE THRU RUNNER (NOVEMBER 2019)
Timeline
Instructor
Maje+cie
07.2024 - 02.2026
Service attendant
Maje+cie
07.2023 - 02.2026
Service/Kitchen crew
Golden arches development corporation- McDonald's Philippines
12.2017 - 07.2023
High School - undefined
San Juan National
Senior High School -
San Juan National