Steven Ha
Vancouver,BC
Summary
Results-oriented professional with a strong work ethic and a passion for community involvement. Adept at fostering collaboration and communication with teams, with a keen eye for organization and detail. Driven by a competitive spirit, consistently striving to achieve ambitious goals.
Overview
6
6
years of professional experience
Work History
Service Concierge
Burrard Acura
11.2021 - 01.2024
- Conducted regular inspections of vehicles for damages, cleanliness, and mechanical issues, promptly reporting any issues to the appropriate department
- Assisted with the preparation of vehicles for display and test drives, ensuring they are clean, fueled, and ready for customer viewings
- Provided exceptional customer service by greeting customers, answering questions about vehicles, and directing them to appropriate staff members
- Maintained a clean and organized lot, including snow removal in winter months and general upkeep year-round.
Service/Prep team
Pacific Poke
12.2018 - 10.2021
- Managed inventory and ensured the availability of supplies
- Maintained high food quality standards
- Coordinated meals with online eateries
- Overseeing the receiving and timely completion of online orders.
Service
La Casa Gelato
03.2018 - 12.2018
- Delivered exceptional customer service by cultivating meaningful connections with clients
- Ensured a hygienic and organized work environment, consistently upholding work standards
- Collaborated effectively within a team to achieve shared objectives.
Education
Diploma -
Vancouver Technical Secondary
Vancouver, BC06.2017
Skills
- Fluent in spoken English, Vietnamese
- Strong communication skills
- Takes initiative in leadership roles
- Team player mentality
- Strong Work Ethic
- Customer Service (7 years)
Timeline
Service Concierge
Burrard Acura
11.2021 - 01.2024
Service/Prep team
Pacific Poke
12.2018 - 10.2021
Service
La Casa Gelato
03.2018 - 12.2018
Diploma -
Vancouver Technical Secondary
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