Steven Gonzales

• Responded quickly to emergency maintenance requests for timely on-call support.
• Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
• Installed new equipment and explained operation and routine maintenance protocols to customers.
• Reviewed technical documentation to complete equipment maintenance and repair.

• Developed strong relationships with customers, providing exceptional service by addressing concerns promptly and professionally.
• Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
• Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
• Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.

• Serviced, repaired, and maintained oil wells. Operated heavy machinery and led a diverse crew in all well servicing operations.

• Assisted in achieving production goals by consistently meeting deadlines and maintaining high-quality output.
• Enhanced safety standards by strictly adhering to company guidelines and conducting thorough equipment inspections.