STEVEN FISH

• Enhanced security measures by conducting thorough and consistent patrols in designated areas.
• Conducted risk assessments for various properties, providing recommendations on necessary security improvements for property owners or managers.
• Supported special events or functions requiring additional security coverage, ensuring a safe and enjoyable experience for all attendees.
• Provided exceptional customer service while addressing concerns from residents, visitors, and staff members.
• Enforced parking regulations within assigned zones by issuing citations as needed while maintaining a fair approach towards violators'' circumstances if applicable.
• Exhibited excellent problem-solving skills when faced with complex or high-pressure situations requiring quick decisions under pressure.
• Reduced incidents of theft and vandalism by maintaining a visible presence and proactive approach.
• Responded professionally to alarms or calls for assistance, assessing the situation quickly before taking appropriate action in line with policies and procedures.
• Implemented detailed incident reports for accurate record-keeping and informed decisionmaking.
• Completed full building and grounds patrols to spot and investigate concerns.
• Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.

• Resolved issues quickly to maintain productivity goals.
• Coordinated with other departments to maintain smooth and efficient product flow.
• Evaluated employee performance regularly against established benchmarks for ongoing personnel development.
• Reduced equipment downtime by implementing preventive maintenance programs and timely repairs.
• Managed inventory levels effectively to ensure availability of raw materials and minimize stock discrepancies.

• Provided onsite training
• Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings
• Delivered an exceptional level of service to each customer by listening to concerns and answering questions
• Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival
• Oversaw various projects from conceptualization to completion
• Protected company reputation and built loyal client base by working relentlessly to resolve problems and improve customer satisfaction
• Planned and executed production and shipping schedules on a daily basis
• Oversaw various glass projects from conceptualization to completion
• Led team of 9 glass blowers and 1 shipping personnel

• Scheduled all production and shipping for each day
• Did quality control for all production
• Trained all employees
• Monitored and ordered supplies and materials
• Monitored employees for safety and quality on a daily basis, corrected any issues as they arose
• Managed a clean and safe shop at all times
• Resolved issues quickly to maintain productivity goals.
• Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
• Reduced waste and material costs by optimizing resource allocation and inventory management.
• Estimated labor requirements to support anticipated workload.
• Negotiated with suppliers for better pricing and terms, reducing overall procurement costs without sacrificing quality.

Dipped materials for increasing strength of parts for military, airlines and NASA.

Knowledge in lock out tag out process

• Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.

Data entry for density changes in parts

• Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.

Calculating dip times to achieve exact density changes for each dip

• Upheld quality standards through regular inspections of completed products, addressing any inconsistencies immediately.

Worked with many toxic chemicals with knowledge of MSDS lookup and checks

Adhered to extreme quality control

Forklift and equipment trainer for graveyard

Lead emergency response team for graveyard with CPR and first aid training