Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Steven Ficko

Collingwood,ON

Summary

Versatile business leader bringing 37 years of experience as an accomplished Automotive Executive. Strategic problem-solver and visionary executive with success implementing plans to meet current and future needs. Key expertise in Dealership Management.

Overview

21
21
years of professional experience
1
1
Certification

Work History

President

Fee Co Inc.
09.2020 - Current
  • Enhanced company performance by implementing strategic plans and overseeing daily operations.
  • Developed strong partnerships with cross-functional teams for improved collaboration and efficiency.
  • Streamlined organizational processes by evaluating current systems and implementing improvements.
  • Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
  • Source and purchase New and Used inventory for wholesale and for export.

General Manager

East Hill Volkswagen
04.2019 - 09.2020
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
  • Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.

Dealer Principal

Grey County Auto & Marine Inc
04.2016 - 04.2019
  • Increased dealership sales by implementing innovative marketing strategies and campaigns.
  • Enhanced customer satisfaction through the development of strong relationships and personalized service.
  • Streamlined dealership operations by reorganizing departments and optimizing internal processes.
  • Improved employee retention with comprehensive training programs and mentorship opportunities.
  • Started Business from scratch

Pre-Owned Sales Manager

Acura Sherway
02.2003 - 01.2014
  • Increased customer satisfaction by implementing a streamlined sales process for pre-owned vehicles.
  • Coordinated with service department to ensure all pre-owned vehicles were thoroughly inspected and ready for sale, resulting in reduced customer complaints.
  • Developed and maintained relationships with financial institutions, securing favorable financing options for customers and increasing sales volume.
  • Trained and mentored sales team members, improving their product knowledge and negotiation skills, leading to higher close rates.
  • Top Performing Acura Certified Dealer for over 10 years

Education

Associate of Arts - Automotive Marketing

Georgian College of Applied Arts And Technology
Barrie, ON
06.1992

Skills

  • Company Representation
  • Staff Training
  • Budget Management
  • Problem Solving
  • Revenue Growth
  • Policy Development
  • Process Improvement
  • Employee Relations
  • Negotiation
  • Sales and Marketing
  • Financial Leadership

Languages

Slovenian
Full Professional

Certification

OMVIC Certified

Timeline

President

Fee Co Inc.
09.2020 - Current

General Manager

East Hill Volkswagen
04.2019 - 09.2020

Dealer Principal

Grey County Auto & Marine Inc
04.2016 - 04.2019

Pre-Owned Sales Manager

Acura Sherway
02.2003 - 01.2014

Associate of Arts - Automotive Marketing

Georgian College of Applied Arts And Technology

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Steven Ficko