Summary
Overview
Work History
Education
Skills
Timeline
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Steven Farrugia

Milton,ON

Summary

Dynamic Regional Sales Associate with a proven track record at Lightning Equipment Sales, adept in sales strategy development and customer relationship management. Excelled in mentoring, partnership building, and increasing sales through strategic marketing and strong customer relationships. Skilled in territory management and performance tracking, fostering continuous improvement and achieving significant regional growth.

Overview

13
13
years of professional experience

Work History

Regional Sales Associate

Lightning Equipment Sales
12.2019 - Current
  • Mentored junior sales associates in best practices and techniques, fostering a culture of continuous improvement among team members.
  • Increased regional sales by implementing effective marketing strategies and establishing strong customer relationships.
  • Expanded the company''s reach within the region by actively participating in industry events, trade shows, and networking functions.
  • Maximized territory coverage by strategically planning daily visits to prospective clients based on geographical proximity and market potential.
  • Coordinated closely with distribution partners to ensure timely delivery of products and services in accordance with customer expectations.

Customer Service Manager/ Shop Formen

Leslie Emergency Vehicels
03.2012 - 06.2019
  • Addressed customer inquiries efficiently, ensuring satisfaction and resolving issues promptly.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Managed customer interactions as the first point of contact, delivering exceptional service.
  • Trained and coached employees to improve performance and skills.
  • Provided efficient and high-standard installation solutions for public safety and public works fleets.

Education

Business

Sheridan College
Mississauga, ON
05-2013

Skills

  • Goal oriented
  • Sales strategy development
  • Performance tracking
  • Territory management
  • Customer relationship management software
  • Partnership building

Timeline

Regional Sales Associate

Lightning Equipment Sales
12.2019 - Current

Customer Service Manager/ Shop Formen

Leslie Emergency Vehicels
03.2012 - 06.2019

Business

Sheridan College

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Steven Farrugia