Steven Deslauriers
Hawkesbury,ON
Summary
Results-oriented Sales Floor Associate with deep understanding of sales principles and customer service practices. Self-motivated individual with strong desire to succeed and meet goals. Outgoing and friendly, quickly establishing rapport with customers that encourages repeat business.
Overview
12
12
years of professional experience
Work History
Salesperson
Energy Depot
11.2022 - 11.2023
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Listened to clients and introduced solutions to satisfy business and personal needs.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
Salesperson
Solar Tech Canada
04.2016 - 11.2022
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Asked open-ended questions to determine needs and assisted customers in selecting appropriate merchandise.
- Managed customer from initial contact to closing with attention to detail to build loyalty.
- Increased average transaction value by upselling complementary products or services based on customer needs.
- Managed key accounts in order to maintain strong relationships with top-tier clients.
Deslauriers Entertainment
Self Employed
01.2014 - 01.2020
- Showcased versatility in performing various roles across different types of events to meet client requirements efficiently.
- Successfully managed time-sensitive tasks under pressure while maintaining a calm demeanor throughout each shift.
- Contributed to increased event attendance through dynamic performances and attention to detail.
- Upheld excellent customer service at all times, handling feedback and complaints professionally and efficiently.
Clifftondale Construction & Excavation
Clifftondale Construction
03.2012 - 12.2014
- Maintained a safe work environment by enforcing company policies, procedures, and regulatory standards throughout each project phase.
- Completed projects on time and within budget by effectively managing resources and schedules.
- Learned to operate a backhoe , a rock truck , a bulldozer and a skid steer,
- installation of septic systems
- building of footings on new buildings.
Education
Certificate - Solar Energy Systems
Victron Energy Training Course
Toronto, ON02.2023
High School Diploma -
Vankleekhill Collegiate Institute
Vankleek Hill06.2010
Skills
- Patience
- Strength
- Bilingual
- Relationship Building
- Customer Relationship Building
- Customer Engagement
- Networking
- Sales process
- Needs analysis
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Salesperson
Energy Depot
11.2022 - 11.2023
Salesperson
Solar Tech Canada
04.2016 - 11.2022
Deslauriers Entertainment
Self Employed
01.2014 - 01.2020
Clifftondale Construction & Excavation
Clifftondale Construction
03.2012 - 12.2014
Certificate - Solar Energy Systems
Victron Energy Training Course
High School Diploma -
Vankleekhill Collegiate Institute
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