Steven Da Rosa
Etobicoke,Ontario
Summary
Excellent knowledge of building systems, equipment and proper operating conditions. Good knowledge of maintenance routines and standards. Operational knowledge of building automation systems, excellent interpersonal and communication skills. Ability to team with others to accomplish work efficiently.
Overview
16
16
years of professional experience
Work History
Maintenance Technician
CBRE
04.2023 - Current
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshoot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair or maintenance.
- Quickly responded to internal service calls regarding malfunctioning equipment and tenant requests.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Daily monitoring of major mechanical and electrical equipments such as Boilers and heat exchangers, Domestic hot water systems, Chiller plant and Cooling tower loops, back up power Diesel generators and UPS power, Air compressors, Fire life and safety systems, Unit heaters, Heating radiators and re heat coils, Air handlers, humidifiers and exhaust systems.
- Reviewed blueprints and technical documentations to identify most effective ways to complete equipment maintenance and repair.
- Maintained restroom functionality by repairing and upkeep plumbing fixtures, partition stalls, lighting and overall operations working normally.
- Worked with building managers to assess ongoing needs and plan preventive maintenance and cleaning schedules.
- Completed daily, weekly and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Calibrated temperature and equipment settings to optimize energy savings.
- Assessed operating conditions and adjusted settings to maximize performance and equipment longevity.
- Worked frequently with mechanical and plumbing systems to complete knowledgeable inspections and skilled repairs.
- Partnered with facility management to successfully complete projects within anticipated deadlines.
- Provide world class customer service and ensuring customer, tenant and management expectations are met at full satisfactory.
Building Operator
Dexterra - Facilities Management - 6725, 6715, 6695 Airport Road
09.2018 - 04.2023
- Inspect and maintain building systems including fire life safety systems, HVAC, plumbing, ensuring operation of equipment is within design capabilities and running efficiently.
- Perform assigned repairs, emergency and preventative maintenance. Complete repairs and maintenance, update work equipment logs and repair records as necessary.
- Daily monitoring of Building Automation Systems and conduct daily property and mechanical checks.
- Maintain and upkeep of all building lighting systems.
- Perform minor carpentry, painting, furniture assembly and locksmith tasks as needed.
- Complete all assigned work orders, respond to all tenant requests promptly and provide excellent customer service.
- Able to order materials and supplies to complete all tasks in a timely matter and keep building inventory replenished as necessary.
- Liaise and build great relations with contractors, oversee and inspect work performed by contractors.
- Maintain cleanliness and tidiness of all mechanical rooms and electrical rooms.
- Respond to emergency after-hour calls and participate for on-call services at 5 different properties.
- Able to complete other duties or projects assigned to me by management.
- Demonstrate respect, friendliness and willingness to help wherever needed. Able to work flexible hours; night, weekend, holiday shifts.
Buildng Operator, 900 Bay St, Macdonald Block
Noramtec Consultants Inc
04.2018 - 09.2018
- Troubleshoot and repair plumbing fixtures and faucets; kitchen sinks and washroom fixtures.
- Inspect and upkeep of perimeter drains, rooftops and irrigation system.
- Good customer service; liaise with contractors and good relationship with tenants and occupants.
- Daily monitoring of BAS system, assist with temperature related and building occupant comfort calls.
- Perform daily walkthroughs of mechanical and electrical rooms, general upkeep of base buildings rooms and equipment in a clean and tidy manner.
- Assist with monitoring fire life and safety equipment.
- Repair lighting fixtures and re-lamp fluorescent tubes and bulbs.
- Respond to tenant requests, provide prompt solutions until satisfaction and completion of all work orders.
Maintenance Mechanic
Oxford Property Group - Metro Centre
06.2016 - 01.2018
- General installations, troubleshooting, repairs, and upkeep of equipment's and mechanical/electrical rooms.
- Plumbing, minor electrical, HVAC, Building Automations and controls.
- Maintaining building equipment at optimum levels and ensuring building condition is in top level to meet expectations of building occupants and tenants/clients.
- Inspections and testing of Fire Life and Safety equipment.
- Updating and collecting data from preventative maintenance logs in the Angus Anywhere system.
- Regular maintenance on equipment's such as ; Heat Pumps, Fan coil units, compressors, pumps, and air handling units.
- Day to day inspections on water tube boilers and enwave deep lake cooling system.
- Responding to tenant requests and providing prompt solutions and follow ups.
- liaise with contractors, establish relationships with tenants and provide customer service excellence to all building occupant's.
Maintenance
Compass Canada, Eurest - Royal Bank Plaza
09.2012 - 06.2016
- Good customer service, able to make relationships with building tenants, occupants and contractors.
- Perform maintenance on Induction units and Air handling units.
- Participated in emergency flood situations. Helped keep the situation at a contained level until completion of task.
- Experienced as a Lamper, changing all lighting fixtures in the building, record, document and restock on lighting inventory.
- Experienced with the 310-maxx system. Addressing tenant requests for lighting, electrical, and building envelope related calls.
Retail Mall Porter
Toronto's Eaton Center
10.2011 - 09.2012
- Performed all maintenance routines.
- Provide good customer service to all building occupants.
- Always able to provide help and act fast on building complaints.
Apprentice Plumber
DASA Mechanical
01.2011 - 06.2011
- Installing sinks and domestic water lines for bathroom's and kitchen's.
- Hands on training with different piping fixtures and power tools.
- Worked along side with licensed plumbers in residential housing and building applications.
Roofer
Prime Seal Roofing
03.2008 - 08.2009
- Seasonal job for two years.
- Repair, install and maintain sustainable roofs.
- General labour stripping roofs, nailing shingles and torching flat roofs.
Education
High School Diploma -
Yorkdale Adult
College Certificate - Building Environmental Systems
Seneca College
Accomplishments
- Completion of Building Environmental Systems Operator class 2 and 1.
- Was part of a team that won BOMA 2015 Pinnacle Award for Above and Beyond, Customer Service and Innovation.
- Was part of a team the won unit of the year in 2015 for Eurest Services.
- Was part of a team that won the BOMA 2016 Pinnacle Award for Above and Beyond, Customer Service and Innovation.
- Became a member of the Toronto Building Managers and Operators Association in 2017.
References
* References available upon request *
Timeline
Maintenance Technician
CBRE
04.2023 - Current
Building Operator
Dexterra - Facilities Management - 6725, 6715, 6695 Airport Road
09.2018 - 04.2023
Buildng Operator, 900 Bay St, Macdonald Block
Noramtec Consultants Inc
04.2018 - 09.2018
Maintenance Mechanic
Oxford Property Group - Metro Centre
06.2016 - 01.2018
Maintenance
Compass Canada, Eurest - Royal Bank Plaza
09.2012 - 06.2016
Retail Mall Porter
Toronto's Eaton Center
10.2011 - 09.2012
Apprentice Plumber
DASA Mechanical
01.2011 - 06.2011
Roofer
Prime Seal Roofing
03.2008 - 08.2009
High School Diploma -
Yorkdale Adult
College Certificate - Building Environmental Systems
Seneca College
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