Steven Crisostomo
Stockton
Summary
Personable IT Application Specialist accustomed to heading up successful IT teams through major infrastructural changes with careful delegation. Willing to direct large-scale teams or work hands-on to complete extremely difficult projects. Brings both cutting-edge IT expertise and exceptional interpersonal skills to leadership roles. Complex problem-solver with analytical and driven mindset. Dedicated to achieving demanding development objectives according to tight schedules and budget constraints.
Overview
7
7
years of professional experience
Work History
IT Application Specialist
St. Mary's Community Services
05.2024 - Current
- Respond to critical IT issues or escalated help desk tickets from users, ensuring timely resolution
- Manage, maintain, and upgrade the organization’s IT infrastructure, including servers, networks, storage, and software systems.
- Analyzed, implemented, and validated organization's cyber security to ensure HIPAA compliance.
- Collaborated with IT teams to troubleshoot and resolve application issues, ensuring minimal downtime.
- Manage Vendor relationships, negotiate contracts, and oversee the procurement of hardware and software
- Update system documentation and knowledge base for troubleshooting, user guides, and system configurations.
Software Developer
Ettain Group
09.2021 - 01.2023
- Collaborated on stages of systems development lifecycle from requirement gathering to production releases.
- Gathered and defined customer requirements to develop clear specifications for project plans.
- Assisted in business acquisition efforts by designing customized solutions for proposals to potential customers.
Software Developer
Novo Technologies
10.2018 - 09.2021
- Collaborated with project managers to select ambitious, but realistic coding milestones on pre-release software project development.
- Collaborated effectively with members of software development team and personnel in other departments.
- Produced clean, validation-ready code for project needs.
Education
Bachelor of Science - Computer Science
CSU Stanislaus
05.2019
Skills
- Proficient in Microsoft Suite (Word, Excel, OneDrive, SharePoint)
- Microsoft Cloud Management (M365)
- Database/ Data Analysis (SQL, MYSQL)
- Training and mentoring
- Quick learner
- Problem Solver
- Effective Communicator
- Critical Thinker
Timeline
IT Application Specialist
St. Mary's Community Services
05.2024 - Current
Software Developer
Ettain Group
09.2021 - 01.2023
Software Developer
Novo Technologies
10.2018 - 09.2021
Bachelor of Science - Computer Science
CSU Stanislaus
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