Steven Cook

Hesperia,CA

Summary

Reliable and detail-oriented retail professional with leadership experience in fast-paced store environments. Proven ability to support daily operations, coordinate teams, and deliver strong customer service. Experienced in inventory management, cash handling, and maintaining high store standards. Recognized for taking on increased responsibility, including opening and closing operations and supporting overall store performance.

Overview

years of professional experience

Work History

Lead Sales Associate / Truck Lead

Dollar General

Hesperia, CA

03.2022 - Current

Promoted to full-time role with increased responsibility, including independently opening and closing the store
Supported daily store operations and acted in a leadership capacity when management was unavailable
Led truck shipment processing, coordinating team members to unload, sort, and stock inventory efficiently
Assisted customers with product selection, issue resolution, and maintaining high satisfaction
Handled cash management responsibilities, including register balancing and end-of-day procedures
Maintained store organization, cleanliness, and merchandising standards
Helped train new employees on store procedures and expectations
Full-Time Keyholder Responsibilities

Caregiver

Self-Employed Caregiver

Hesperia, CA

01.2020 - 01.2021

Provided daily assistance to an elderly client, including transportation to medical appointments
Managed errands such as grocery shopping and essential needs
Maintained strong reliability, time management, and communication
Provided safe mobility support to help patients move around personal and public spaces.

Education

High School Diploma -

Excelsior Charter School

Victorville, CA

05.2017

Skills

Customer Service
Team Leadership
Inventory Management
Cash Handling

Time Management
Problem Solving
Pricing and labeling
Staff training and development

Timeline