Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Steven Cook

Dresden,Ontario
Steven Cook

Summary

Encouraging, creative manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

25
years of professional experience

Work History

Ontario Heritage Trust

Site Manager
02.2005 - Current

Job overview

  • Interviewed, hired, and trained new workers.
  • Oversaw all daily site operations and property maintenance.
  • Created weekly and monthly reports and presentations for management team.
  • Kept site compliant with AODA and provincial regulations
  • Monitored, coached, and supervised team of 5 employees in 2023 including 2 fee-for-service contract workers
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

St. Clair Parks Commission

Site Manager
01.2000 - 02.2005

Job overview

Site Manager of Uncle Tom's Cabin Historic Site, responsible for seasonal operation of 5 acre historic property. Duties:

  • Created operations and special events budgets
  • Identifying, creating and securing advertising space to promote museum programming
  • Conceived, researched and developed new gallery exhibits
  • Oversaw all daily office operations and property maintenance
  • Interviewed, hired, trained and supervised staff
  • Compiled weekly and monthly reports and presentations for management team

Education

Fanshawe College of Applied Arts And Technology
London, ON

Bachelor of Arts from Radio Broadcasting
04.1998

Carleton University
Ottawa, ON

Bachelor of Arts from Broadcast Journalism
04.1996

Skills

  • Microsoft Office
  • Verbal and Written Communication
  • Coaching and Mentoring
  • Analytical and Critical Thinking
  • Shift Scheduling
  • Supervision of Events
  • Site Operations
  • Recruitment and Hiring
  • Creative, Energetic and Positive
  • Business Development
  • Strategic Planning
  • Customer Relationship Management

Timeline

Site Manager

Ontario Heritage Trust
02.2005 - Current

Site Manager

St. Clair Parks Commission
01.2000 - 02.2005

Fanshawe College of Applied Arts And Technology

Bachelor of Arts from Radio Broadcasting

Carleton University

Bachelor of Arts from Broadcast Journalism
Steven Cook