Steven Conroy
Cornwall,Canada
Summary
With over 30 years of experience in the HVAC field, I have honed my skills in the installation and maintenance of both residential and commercial heating and cooling systems. Additionally, I have spent a decade in property management, specializing in safety and compliance, as well as preventive maintenance. Expertise extends to fostering positive tenant relations and ensuring a harmonious living or working environment.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Facilities Manager
Uquutaq Society
02.2024 - 02.2025
- Responded to building emergencies and managed repairs.
- Conducted regular inspections of physical assets, identifying areas for repair or replacement before issues escalated into costly problems.
- Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
- Managed vendor relationships for cost-effective services, ensuring quality and timely completion of projects.
- Evaluated subcontractor performance for quality assurance purposes, maintaining strong partnerships while holding service providers accountable for their work.
- Improved facility efficiency by implementing preventive maintenance plans and streamlining work order processes.
- Maintained regulatory compliance by staying up-to-date on relevant laws, codes, standards, such as OSHA requirements.
Operations Manager
Piruqsaijit Ltd.
01.2018 - 04.2023
- Provided maintenance to 175 apartment units
- Acted as property manager and tenant relations specialist
- Maintained staff and organised contractors
- Made sealift orders
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Property Facilitator
Qulliq Energy Corporation
02.2017 - 11.2017
- Provided maintenance and installation of waste oil furnaces in a majority of the communities in all of Nunavut
Oil Burner Mechanic/Plumber
Kivalliq Property Maintenance (KPM)
05.2015 - 11.2016
- Maintained oil burner equipment of residential and commercial properties for 4 arctic communities
- Trained local Inuit peoples to assist in maintenance
- Provided plumbing services, maintained boilers and air handler equipment
Sales Service Manager
Tartan Home Comfort
01.2012 - 05.2015
- Maintained inventory
- Managed sales of heating and cooling systems
- Managed and trained service technicians
Licensed Class II Burner Technician
Enercombustion
01.2007 - 01.2012
- Provided outstanding repair and service to residential heating and cooling needs
- Specialised in customer service 24 hours a day and was available for on-call rotation
Owner/Operator
Polar Heating and Cooling
01.2000 - 01.2007
- Managed and trained 5 employees
- Provided sales and service 24 hours a day contracted services for local and area fuel carriers
- Maintained ordering, billing and invoicing
- Maintained customer service agreements and installed heating and cooling equipment
Education
TSSA Oil Burner Update Course - Oil Burner Technician Update Workshop Certificate
St. Lawrence College
Cornwall, Ontario01.2002
Oil Burner Technician Certificate (Class II) - Oil Burner Technician Course
Algonquin College
Ottawa, Ontario01.1995
Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Operational efficiency
- Decision-making
- Project management abilities
- Health and safety compliance
- Regulatory compliance
Languages
English
Full Professional
Certification
- Rellio Oil Burner Training (Certificate), 09/01/95
- Carlin Oil Burner Training (Certificate), 09/01/97
- Nunavut Supervisor's Safety Training (Certificate), 01/01/23
- First Aid and CPR C (Certificate), 01/01/23
Timeline
Facilities Manager
Uquutaq Society
02.2024 - 02.2025
Operations Manager
Piruqsaijit Ltd.
01.2018 - 04.2023
Property Facilitator
Qulliq Energy Corporation
02.2017 - 11.2017
Oil Burner Mechanic/Plumber
Kivalliq Property Maintenance (KPM)
05.2015 - 11.2016
Sales Service Manager
Tartan Home Comfort
01.2012 - 05.2015
Licensed Class II Burner Technician
Enercombustion
01.2007 - 01.2012
Owner/Operator
Polar Heating and Cooling
01.2000 - 01.2007
TSSA Oil Burner Update Course - Oil Burner Technician Update Workshop Certificate
St. Lawrence College
Oil Burner Technician Certificate (Class II) - Oil Burner Technician Course
Algonquin College
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