Steven Chung
MISSISSAUGA,ON
Summary
Disciplined and organized. Habitual researcher. Eager to serve a growing company with their sales objectives and more importantly their service to the customer.
Overview
15
15
years of professional experience
Work History
Account Manager - B2B Business Development
Telus Communications
04.2022 - Current
- Peak performer Award. Top 1% sale 2023 - 175% to target
- Monitored performance metrics closely to identify areas for improvement in account management processes.
- Aggressively built sales funnel through cold calling.
- Daily use of CRM systems to organize sales flow
- Secured new business opportunities through networking and relationship-building activities.
- Managed diverse portfolio of clients, ensuring timely communication and effective project management.
- Collaborated with internal teams to develop comprehensive proposals tailored to specific client requirements.
National Sales and Marketing Rep
Swatch Group
09.2012 - 01.2022
- Delivered on average 10% annual growth within mature market
- Nurtured key accounts with growth plans
- Prospecting and qualifying new account.
- Job required strong communication & interpersonal skills
- Built up land border duty free presence in all major U.S. / Canada border crossings.
- Developed and maintained retail business in all Canadian Int. airports
- Reviewed and managed inventory. Analyzed inventory for optimal sell-through and sell-in.
- Prepared various sales reports weekly, monthly, quarterly
- Traveled weekly across Canada
Realtor
Century 21
01.2012 - 07.2014
- 125% to target. New Realtors quarterly goals / Royal LePage
- Honesty and integrity while employing a value-based selling process
Area Manager
Wind Mobile
08.2009 - 08.2012
- World class SOP creation & implementation in GTA East territory of 6 Telecom stores.
- Coached sales associates with advanced sales strategies and selling techniques
- Simplified psychological sales. streamlined contract services with warranty options.
- Developed strategic KPI systems which quantified growth in YoY sales. 1st year 157%, 2nd year 137%, 3rd year 175%.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
Education
Bachelor of Arts - Business Marketing Management
George Brown College
Toronto, ONProject Management Certificate
Google
Toronto, ON04.2022
Skills
- Strong communication and interpersonal skills
- Hands on approach
- Post sales relationship management
- Highly analytical
- Organized and efficient with time
- Master at overcoming objections
- Ability to close sales consistently
- No job to big or small mentality
- Long term strategic planning
- Product Demonstration, and Sales Consulting
- CRM proficiency
- Pipeline Management
References
- Thomas Sandrin - Founder, Northern Watch Services (416) 300-1161
- Vivian Augsburger - Director of sales, Monblanc (437) 991-3297
- Roger Nann - Store Director, Apple (416) 462-0093
Timeline
Account Manager - B2B Business Development
Telus Communications
04.2022 - Current
National Sales and Marketing Rep
Swatch Group
09.2012 - 01.2022
Realtor
Century 21
01.2012 - 07.2014
Area Manager
Wind Mobile
08.2009 - 08.2012
Bachelor of Arts - Business Marketing Management
George Brown College
Project Management Certificate
Google
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