Summary
Overview
Work History
Education
Skills
Timeline
Generic

Steven Chau

Oshawa,ON

Summary

Dynamic leader with a proven track record at Canada Post, excelling in conflict resolution and team strategy. Successfully enhanced league operations as Ontario Masters Director, fostering player development and safety compliance. Passionate about creating inclusive environments and driving organizational growth through effective communication and decision-making.

Overview

30
30
years of professional experience

Work History

ONTARIO MASTERS DIRECTOR & MENS SOFTBALL COACH

NSA CANADA SLO-PITCH
TORONTO, GTA, Ontario
05.1995 - Current
  • League Oversight: Ensuring smooth operation of the league, including scheduling, team formation, and conflict resolution.
  • Volunteer Coordination: Appointing committee chairs, umpires-in-chief, and other key roles.
  • Player Conduct: Reviewing cases of unacceptable behavior with the executive and umpires.
  • League Advancement: Developing strategies to grow and improve the league.
  • Communications: Overseeing league communications, including emails, and website updates.
  • Game Strategy: Setting lineups, defensive positioning, and in-game decision-making.
  • Team Morale: Fostering a positive, inclusive, and respectful team environment.
  • Safety & Conduct: Ensuring players follow safety protocols and league rules.
  • Communication: Coordinating with league officials, players, and possibly parents (for youth teams).

LETTER CARRIER (RETIRED)

CANAD POST
SCARBOROUGH, ON
01.2000 - 04.2025
  • Perform daily mail, parcel, flyer, and packet sorting to optimize delivery efficiency
  • Conduct daily vehicle inspections to ensure safety and compliance
  • Achieve consistent 100% delivery accuracy for prepped products across assigned routes
  • Support new hires by providing peer mentorship and practical, hands-on training
  • Coordinate timely return of outbound mail for processing plant distribution
  • Secure company-issued assets including vehicle, scanner, and access keys

CANADIAN UNION OF POSTAL WORKERS, VP SCARBOROUGH

CANAD POST
SCARBOROUGH, ON
04.2017 - 04.2019
  • Provided support and guidance to over 1,000 new temporary employees, addressing workplace questions, rights, and concerns
  • Acted as a liaison between union members and management to resolve performance and conduct issues collaboratively
  • Led educational seminars and workshops to inform workers of their rights, responsibilities, and union resources
  • Participated in new employee orientation sessions to foster engagement and build trust from day one
  • Promoted a respectful and inclusive work environment through advocacy and transparent communication

Education

Certificate -

SMART SERVE ONTARIO
Oshawa, ON
04-2024

Diploma - Business Administration

Seneca College of Applied Arts And Technology
North York, ON
05-1990

Skills

  • Conflict resolution
  • Player development
  • Team strategy
  • Safety compliance
  • Negotiation
  • Decision-making
  • Time management
  • Multitasking and organization

Timeline

CANADIAN UNION OF POSTAL WORKERS, VP SCARBOROUGH

CANAD POST
04.2017 - 04.2019

LETTER CARRIER (RETIRED)

CANAD POST
01.2000 - 04.2025

ONTARIO MASTERS DIRECTOR & MENS SOFTBALL COACH

NSA CANADA SLO-PITCH
05.1995 - Current

Certificate -

SMART SERVE ONTARIO

Diploma - Business Administration

Seneca College of Applied Arts And Technology

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Steven Chau