Steven Chang
Redwood City
Summary
Senior Network Engineer with extensive experience in routing protocols and network troubleshooting at Electronic Arts. Successfully led complex projects, achieving timely server upgrades and enhanced network performance. Proficient in problem-solving and executing disaster recovery plans, ensuring high resource availability and reliability. Demonstrated ability to design, implement, and maintain high-performing network systems, resulting in improved operational efficiency and significant cost savings.
Overview
21
21
years of professional experience
Work History
Senior Network Engineer
Electronic Arts
Redwood City
11.2004 - 06.2025
- Designed innovative solutions for complex networking projects, including routing protocols, VPNs, and VoIP systems.
Configured, monitored, and maintained routers, switches, firewalls, and load balancers.
- Successfully deployed server overhaul for wired and wireless networks ahead of schedule.
- Identified and resolved network performance issues through advanced troubleshooting techniques.
- Conducted capacity planning activities to ensure resource availability for current and future needs.
- Implemented backup and disaster recovery plans for network infrastructure components.
- Maintained accurate inventory records of all network devices, including configuration data.
- Collaborated with project teams on new network designs and modifications.
Education
Some College (No Degree) - Information And Communication Technology
De Anza College
Cupertino, CASkills
- Routing protocols
- VPN configuration
- Network troubleshooting
- Firewall management
- LAN configuration management
- IP address management
- Routing protocols expertise
- Problem solving
- Network automation tools
- WAN optimization techniques
- Wireless network design
- Internet protocol suite (TPC/IP)
- Network Access control implementation
- Wireless communication design
- Network troubleshooting expertise
- Networking and routing protocol expertise
- IP services
- Networking protocol expertise
- IP addressing and subnetting
References
References available upon request.
Timeline
Senior Network Engineer
Electronic Arts
11.2004 - 06.2025
Some College (No Degree) - Information And Communication Technology
De Anza College
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