Steven camera
Antioch
Summary
Dynamic server with a strong work ethic and exceptional customer service skills, honed at Skipolini's Pizza. Successfully enhanced guest engagement through effective complaint resolution and promotional strategies, leading to increased customer loyalty. Proficient in cash handling and maintaining cleanliness standards, ensuring a safe and enjoyable dining experience.
Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.
Diligent [Desired Position] with solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with kitchen staff to ensure smooth operations and satisfied patrons. Demonstrated strong multitasking abilities and attention to detail, ensuring seamless dining experience.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Server
Skipolini's Pizza
07.2007 - Current
- Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
- Managed order accuracy by reviewing requests and coordinating with kitchen staff for seamless delivery.
- Trained new servers on menu knowledge, service standards, and restaurant policies to enhance team performance.
- Streamlined table turnover processes by efficiently managing seating arrangements and guest flow during peak hours.
- Processed transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with inquiries, ensuring satisfaction and resolving issues promptly.
- Operated industrial dishwashing equipment to ensure cleanliness and sanitation standards.
- Managed stacking and sorting of dishes, utensils, and glassware for efficient workflow.
Server
Skipolini's Pizza
03.2005 - 05.2007
- Collaborated with management to develop promotional strategies that increased customer engagement and sales.
- Resolved customer complaints promptly, maintaining positive dining experiences and fostering loyalty among patrons.
- Maintained cleanliness of dining area and adherence to health regulations, promoting a safe environment for guests.
Education
Clayton Valley High School
Concord, CASkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Customer service
- Cleanliness standards
- Safe food handling
- Food running
- Order accuracy
- Quality control
- Point of sale operation
Certification
- Servsafe License - October 2024-2027
Timeline
Server
Skipolini's Pizza
07.2007 - Current
Server
Skipolini's Pizza
03.2005 - 05.2007
Clayton Valley High School
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