Summary
Overview
Work History
Education
Skills
References
Websites
Timeline
Generic

Steven Buckley

Oakville,Ontario

Summary

Dynamic supply chain planner with proven expertise in strategic planning and operational cost reduction, honed at RHI Magnesita. Excelled in demand planning, forecasting, and client management, achieving significant inventory efficiencies. Skilled in training and leading colleagues, demonstrated through educating staff across multiple locations. Passionate about leveraging data analytics and CRM tools to drive business success and customer satisfaction.

Overview

9
9
years of professional experience

Work History

Mergers & Acquisitions Research Contract

Buckley Search Inc.
Oakville, ON
03.2024 - Current
  • Company Overview: Management Consultants in Freight, Customs, Logistics & Supply Chain
  • Remote on-line position to assist family-owned business in the Mergers & Acquisitions department
  • Excel-based research of target companies and industries for owners to consider contacting
  • Investigate revenues, size, locations, service strengths and company ownership
  • Provide written reports on findings and recommendations

Customer Supply Chain Planner

RHI Magnesita
Burlington, ON
09.2019 - 12.2023
  • Company Overview: Global supplier of high-grade refractory products, systems and services, operating across 40 countries; 3.1 billion revenues, 14,000+ employees
  • Reported to: Head of Commercial Management Steel US/CA
  • The focus is to partner and support Sales Leaders in the day-to-day management of material replenishment, inventory monitoring, Invoicing and any other Customer Service issues
  • Day-to-day inventory and material management for customer sites
  • Conducted frequent demand forecasts to ensure an efficient supply chain
  • Provided support to the internal sales team assigned to my accounts
  • Trained incoming employees on departmental processes
  • Trained up to 5 colleagues in various locations, providing leadership and motivating others
  • Demonstrated a strong aptitude for auditing within the supply chain and resolving key billing issues
  • Grew and managed a start-up account that became a profitable, medium-sized client
  • Achieved cost-savings through streamlining inventory flows, efficient freight quoting and accurate pricing

Key Customer Accounts Representative

AZX Sport
Burlington, ON
10.2015 - 06.2019
  • Company Overview: 20MM company with 85 production and customer service staff; 3 North American locations
  • Coordinating order production in Canada, China and USA for promotional products
  • EDI orders, ERP, juggling multiple priorities in a fast-paced environment
  • Arranging for air, truck and ocean shipments with service providers
  • Providing Key accounts generating 2MM-2.5MM revenues with excellent service
  • Trained 12 colleagues both in-office and remotely (US and Mexico)
  • Remotely managed a production facility in San Diego, CA
  • Developed natural communications skills to educate employees on job duties and departmental processes
  • Increased customer satisfaction, revenue growth and operational efficiency, earning expanded duties

Education

Bachelor of Commerce – (Honours) - Minor in Economics

DeGroote School of Business
Hamilton, ON
04-2015

Skills

  • Demand Planning
  • Forecasting
  • Inventory Control
  • Order Management
  • Contract Reviews
  • Supply Chain Planning
  • Transportation Logistics
  • Account Management
  • Order Production
  • Training & Supervision
  • Customer Service
  • Client Management
  • MS Outlook
  • MS Word
  • MS Excel
  • MS PowerPoint
  • Go To Meeting
  • MS Teams
  • SAP ERP
  • Adobe Profit-maker
  • CRM-Salesforce
  • PC software applications
  • Mac software applications
  • Supply Chain Management
  • Operational cost reduction
  • Resource utilization
  • Data analytics
  • Business analysis
  • Trend forecasting
  • Data gathering
  • Performance measurement
  • Strategic planning

References

References supplied upon request

Websites

Timeline

Mergers & Acquisitions Research Contract

Buckley Search Inc.
03.2024 - Current

Customer Supply Chain Planner

RHI Magnesita
09.2019 - 12.2023

Key Customer Accounts Representative

AZX Sport
10.2015 - 06.2019

Bachelor of Commerce – (Honours) - Minor in Economics

DeGroote School of Business

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Steven Buckley