STEVEN B. SMITH
Rocklin,CA
Summary
To obtain a position with a company where I can best utilize my skills
Positive, organized, and reliable individual with strong foundation in property management principles and practices. Well-versed in tenant relations and maintenance coordination, with skills in scheduling repairs and managing vendor relationships. Capable of ensuring smooth operations and tenant satisfaction through effective communication and problem-solving.
Overview
20
20
years of professional experience
Work History
Onsite Property Manager
Extra Space Management
04.2016 - Current
- Conducted regular inspections of both interior and exterior of properties for damage.
- Maintained detailed documentation of all incidents occurring at the property, providing clear records for future reference when needed.
- Improved tenant satisfaction by promptly addressing maintenance requests and concerns.
- Coordinated with vendors to ensure timely completion of repairs and property improvements.
- Collected and maintained careful records of rental payments and payment dates.
- Enhanced property appearance with regular inspections and proactive maintenance
- Developed strong relationships with tenants, ensuring timely rent collection and open communication channels.
Floor Manager
Safeguard Tubs
01.2014 - 01.2015
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Improved customer satisfaction by addressing and resolving concerns promptly and efficiently.
- Boosted employee morale by recognizing outstanding performances, resulting in higher productivity levels.
- Evaluated staff performance regularly to identify areas for improvement or commendation.
- Managed team of 25 employees to maintain smooth-running operations of shop floor.
Detailer
Oviso Manufacturing
03.2007 - 01.2010
- Sanded and grinded aluminum and steel parts for Boeing and Aerospace
- Deburred and polished parts
Detailer
Aerotek
01.2006 - 03.2007
- Temporary Assignment with Oviso Manufacturing
- Sanded and grinded aluminum and steel parts for Boeing and Aerospace
- Deburred and polished parts
Warehouseman & Forklift Driver
Grandstone, U.S.A.
02.2005 - 01.2006
- Gathered orders for installers, checked and stocked inventory
- Pickup and delivery of materials
Education
Diploma -
Pinole Valley High School
Pinole, CA01.1985
Skills
- Warehouse procedures
- Warehouse operations
- Tenant relations
- Rent collection
- Property maintenance
- Customer service
- Reliability
- Excellent communication
Specializedtraining
- Graduate, advance training: Heavy Equipment Operators School, Eugene Oregon
- Certified Flagger
- Forklift Operation
Heavyequipmentoperated
- Dozers: Dresser TD7 & Case 650G
- Wheel Loader: Komatsu-WA 120
- Excavator: JD 690D-LC
- Loaders/backhoes: 580 Super K & 580 Super L
- Dump Trucks: International 10/12 yd & Ford 10/12 yd
- Roller: Ingersoll Rand SP 54
- Uniloaders: Case Model 1838
- Road Grader: JD 570B
- Equipment Trailer: Beavertrail Heavy Truck w/trailer
Accomplishments
ran 2 different locations at the same time and was able to complete rebranding of new property within a week
Languages
English
Full Professional
Timeline
Onsite Property Manager
Extra Space Management
04.2016 - Current
Floor Manager
Safeguard Tubs
01.2014 - 01.2015
Detailer
Oviso Manufacturing
03.2007 - 01.2010
Detailer
Aerotek
01.2006 - 03.2007
Warehouseman & Forklift Driver
Grandstone, U.S.A.
02.2005 - 01.2006
Diploma -
Pinole Valley High School
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