Steven Brelik
Oshawa
Summary
Dynamic professional with a proven track record in sales expertise and team collaboration. Co-founded a business demonstrating exceptional relationship-building skills and financial understanding. Excelled in customer service and product recommendations, consistently achieving top monthly sign-ups. Skilled in conflict resolution and adaptable to diverse customer needs. In addition, presents with a variety of life skills that allow him to adapt to any situation and problem-solve independently.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Lawn Maintenance Worker/Sales Representative
Lawn Boys
05.2018 - Current
- Founded Lawn Boys alongside my father at a young age and have served 20+ clients consistently since 2018.
- Created advertisement brochures and went door to door providing quotes and creating contracts with clients.
- Took responsibility as treasurer and accountant of the company and handled assets, liabilities, and expenses.
- Answered questions and addressed customer concerns according to rigorous timetables, supporting diverse lawn health and landscape development requests.
- Tended to lawn maintenance, shrubbery maintenance, and leaf and snow removal weekly following a strict timetable.
Footwear Team Lead
Sport Chek
07.2023 - 02.2024
- Handled complex customer complaints or inquiries professionally while involving upper management when necessary to reach resolutions quickly.
- Fostered a team culture that prioritized camaraderie, cooperation, and mutual respect among employees in the footwear department.
- Engaged in friendly conversations with customers to better uncover individual needs.
- Developed rapport with repeat customers, remembering names and preferences to provide tailored shopping experiences each visit.
- Excellent sales experience with shoes and provided client retention by selling master cards while regularly reaching the top of monthly sign-ups.
Grocery Clerk
No Frills Grocery
02.2022 - 01.2023
- Assisted customers with product inquiries by sharing extensive knowledge of grocery items and their locations.
- Worked with floor team and managers to meet wide range of customer needs.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Pleasantly greeted customers and provided prompt and courteous service.
- Provided product recommendations and advice, increasing sales of promoted items.
Soccer Referee
Oshawa Kicks
05.2017 - 09.2018
- Managed conflicts effectively and efficiently by mediating disputes between players, coaches, and spectators when necessary.
- Developed strong communication skills through regular interaction with players, coaches, assistant referees, fourth officials, and assessors during games.
- Worked effectively in fast-paced environments.
- Effectively officiated and communicated within matches from ages ranging from 7 years of age to 40+.
- Managed game time effectively through monitoring stoppages for injuries, substitutions, or disciplinary actions while ensuring the appropriate amount of added time at the end of each half.
Education
Dental Hygiene Diploma - Dental Hygiene
Durham College
Oshawa, ON12-2024
High School Diploma -
Monsignor John Pereyma Catholic Secondary School
Oshawa, ON06-2022
Skills
- Team collaboration
- Flexible and adaptable
- Sales expertise
- Relationship building
- Building rapport
- Product recommendations
Languages
English
Native or Bilingual
Polish
Native or Bilingual
Ukrainian
Elementary
Certification
- Handpiece Maintenance Training, Sable Industries, 2022.
- First Aid CPR-C
- WHMIS
Timeline
Footwear Team Lead
Sport Chek
07.2023 - 02.2024
Grocery Clerk
No Frills Grocery
02.2022 - 01.2023
Lawn Maintenance Worker/Sales Representative
Lawn Boys
05.2018 - Current
Soccer Referee
Oshawa Kicks
05.2017 - 09.2018
- Handpiece Maintenance Training, Sable Industries, 2022.
- First Aid CPR-C
- WHMIS
Dental Hygiene Diploma - Dental Hygiene
Durham College
High School Diploma -
Monsignor John Pereyma Catholic Secondary School
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