Dedicated and passionate professional committed to providing exceptional customer service and superior support. Proactive with a strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Overview
30
30
years of professional experience
Work History
Auto Equipment Operator
University Of California, Santa Cruz
09.2024 - Current
Safely transport students and faculty to various locations within the UC Santa Cruz campus including the coastal biology satellite campus.
Effectively communicate with the dispatch team and clients regarding changes/amendments to pick-up times, locations, and specific needs.
Ensure all safety protocols are followed during daily operations to create a secure working environment.
Provide professional guidance for customers by effectively addressing inquiries and concerns.
Aviation Meteorologist
Southwest Airlines
10.2023 - 02.2024
Provided regional weather forecast with an emphasis placed on impactful weather at Southwest Airline "Mega" terminals.
Created and presented daily PowerPoint weather forecast for Southwest Airlines senior leadership including ATC, Dispatch, and Schedulers.
Weather watched regional airport terminals and collaborated with ATC/Dispatch when specific weather parameters exceeded maximum thresholds.
Collaborated and assisted with team members to fine tune overlapping airport terminal forecast (TAFs).
Ramp Agent
Southwest Airlines
02.2022 - 10.2023
Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
Reduced damage claims by carefully handling sensitive cargo, adhering to proper lifting techniques and equipment use.
Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area.
Tracked flight schedules as Gate Lead to support on-time landings and avoid loading delays.
Sr. Aviation Meteorologist
Jeppesen
02.1995 - 04.2020
Prepared written and verbal en route weather briefs which included climatological summaries for corporate aviation clients.
Analyzed and generated global aviation graphics (High and Low level significant weather) for synoptic times.
Created and amended domestic and international TAFs upon request.
Education
Bachelor of Science (B.S.) - Atmospheric Science/Meteorology
San Jose State University
San Jose, CA
05.1993
Bachelor of Science (B.S.) - Business Finance
San Jose State University
San Jose, CA
05.1989
Skills
Organizational Skills
Analytical and Critical Thinking
Concise and effective communicator
Problem Resolution
Flexible and Adaptable
Timeline
Auto Equipment Operator
University Of California, Santa Cruz
09.2024 - Current
Aviation Meteorologist
Southwest Airlines
10.2023 - 02.2024
Ramp Agent
Southwest Airlines
02.2022 - 10.2023
Sr. Aviation Meteorologist
Jeppesen
02.1995 - 04.2020
Bachelor of Science (B.S.) - Business Finance
San Jose State University
Bachelor of Science (B.S.) - Atmospheric Science/Meteorology
Assistant Research Scientist/Adjunct Professor at University of California Santa CruzAssistant Research Scientist/Adjunct Professor at University of California Santa Cruz