STEVEN BALAKRISHNA
Anaheim
Summary
Reliable fast food worker experienced in basic food and beverage preparation. Fluent in English and Mandarin to ensure proper communication with customer service. Maintains clean, tidy spaces to entice customers and encourage business. Always ready to help team members and assist customers. Dedicated to effective policy, procedures and service updates.
Overview
5
5
years of professional experience
Work History
Runner/server
Cham Soot Gol
01.2025 - 01.2026
- Coordinated timely delivery of food orders to enhance customer satisfaction.
- Assisted kitchen staff with meal preparation to streamline service efficiency.
- Maintained cleanliness of dining and kitchen areas to uphold health standards.
- Collaborated with team members to ensure smooth operation during peak hours.
Shift Lead
Natures Juice, Fullerton
11.2023 - 12.2024
- Prepare and serve fresh juices and smoothies for customers.
- Maintain high standards of cleanliness and organization in food preparation areas.
- Collaborate with team members to ensure efficient service and customer satisfaction.
- Assist in training new crew members on operational procedures and customer service techniques.
- Manage inventory and restock supplies as needed to meet demand.
Shift Lead
Ice2CU
10.2020 - 06.2022
- Rotated stock items and ingredients to maintain freshness.
- Interacted pleasantly with customers and offered assistance to find needed items.
- Rang up orders on cash register to process cash, credit card and personal check payments.
- Operated industrial dishwasher to wash glassware and utensils.
- Responded to customer concerns efficiently, accurately and with detailed information.
- Served customers by phone to take orders and answer product or service questions.
- Hired and trained new food service personnel to maintain high productivity levels of staff.
Education
High School Diploma -
Grace Christian Academy
05.2022
Skills
- Customer service
- Efficient pacing
- Heavy lifting
- Administrative tasks
- Bilingual
- Quick learner
Languages
Chinese (Mandarin)
English
Timeline
Runner/server
Cham Soot Gol
01.2025 - 01.2026
Shift Lead
Natures Juice, Fullerton
11.2023 - 12.2024
Shift Lead
Ice2CU
10.2020 - 06.2022
High School Diploma -
Grace Christian Academy