Steve Mulisa
Client Consultant ( Integration engineer)
Repentigny
Profil professionnel
Integration and implementation Projet Manager at Moneris for now over 14 years. Client first approach and problem solving is key in my role. Very often must come up with new and innovative solution to craft a product/solution tailored to client's need. I also have a great deal of negotioation skills as it is part of my daily job to make the client feel better about this buying decision making when it comes to physical equipoment acquisition.
Vue d'ensemble
14
14
years of professional experience
Expérience
Consultant Client
Moneris Solutions
Montreal
02.2012 - 10.2025
- Support in choosing and implimenting Moneris payment solutions
- Collaboration with internal teams to make sure the project keeps alignment with client's desired timelines.
- Taking client's feedback along the way to improve our own solutions.
- Help client stay up to date with latest software update to its fleet of payment devices to make sure he stays clear of any security breach.
- Planning ahead when it comes to physically upgrading any "End of Life" product, to avoid any service interruption.
- Clear and pro-active communication all along the project to make sure the client feels supported and guided during his integration development.
Formation
Bachelor - Computer Engineering
Laval University
Quebec, Quebec 01.2006 - 01/2010
Compétences
Project Managment
Problem solving
Negotiations skills
Creativity
Active listening
Adaptability to change
Great communication
Team work
Accountability
Mediation and diplomacy
Microsoft office suite Guru
Languages
English
Bilingue
French
Bilingue
Chronologie
Consultant Client
Moneris Solutions
02.2012 - 10.2025
Bachelor - Computer Engineering
Laval University
01.2006 - 01/2010