Experienced Instructional Designer and Creative, recognized as a versatile "Human Swiss Army Knife" for diverse practical knowledge. Integrated expertise as instructor, designer, and team leader in various learning environments. Proficient in live training, webinars, and e-learning modalities, with a focus on conceptualization and gamification for exceptional client and user experiences.
Overview
18
18
years of professional experience
Work History
Graphic Artist and Instructional Designer
Independent Contractor
06.2021 - Current
Currently working as a ID consultant and designer for several companies, including ICMI, Rip Media Group, Regulus, Inc., and PandaCake.
Learning & Engagement Manager
Lighting Resources, LLC
11.2016 - 07.2021
Responsible for developing programs for Lighing Resources’s training and retention products.
Met with clients to understand their training needs and develop proactive solutions for knowledge delivery and retention metrics.
Coordinated and developed training materials, web assets, graphic design assets, and incentivization programs for large clients such as Regency Lighting and Clean Harbors, Inc., as well as throughout the organization.
Helped with product rollouts as subject matter expert for gamified training reinforcement.
Coordinated with design and media teams to develop high-quality creative assets across the company.
Digital Content Specialist & Coordinator
UBM Americas, LLC - ICMI Division
08.2014 - 11.2016
Responsible for developing and designing ICMI's on-line suite of training and educational products, including Sales and Management training modules. Strengthened company content through proofreading and editing.
Applied current editing and graphic design tools to tell great stories and deliver outstanding training.
Assembled reports and presentations to share insights and recommendations with stakeholders.
Content duties included working with the Director of Training & Development to develop yearly strategies for course deployment, creation and maintenance of all the company's e-learning courses, print materials, and other training content, and delivering technical support related to the company's products.
Coordinator duties included managing the setup of symposiums and trade show classrooms, organizing training materials and slide decks, and facilitating the updating of training for the trainers themselves.
Creative Director
Vergence Entertainment
02.2007 - 08.2014
Promoted from Product Line Manager.
Per-project lead and content manager for "Ringorang," Vergence's proprietary gamified training & retention product. Directed content creation for multiple, large scale clients (10, 000+ users), including brand sensitive governmental entities such as DTE Energy (formerly Detroit Edison) and Glendale Water & Power.
Managed engagements, from demographic analysis and the mapping of learning goals, through the gamification of core content and final statistical reporting.
Managed the team responsible for the development and design of further versions of the expanded Ringorang suite of tools, including look-and-feel, UI/UX, and graphic design of content elements.
Managed campaigns with specific focuses in order to meet customer needs and creative visions.