Steve White
Shellbrook,SK
Summary
Enterprising Owner/Operator successful in leading every facet of new and ongoing business operations. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change. Successful Owner/Operator with expertise in Fire & Flood Restoration industry and insights on competitors and clientele. Dedicated leader maintains professional relationships and negotiates beneficial deals.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Owner/Operator
Self-Employed
09.2012 - Current
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Successfully managed a team of employees, providing guidance, coaching, and performance evaluations to ensure optimal productivity.
- Oversaw end-to-end business processes to maintain proficiency and profitability.
Finish Carpenter
First General Services Ltd
06.2004 - 09.2012
- Used power tools and hand tools to install fixtures, floorings, trim and hardware, cutting materials to specified measurements.
- Achieved customer satisfaction through precise alignment of doors, windows, staircases, and built-in furniture installations.
- Reduced waste and costs by accurately measuring, cutting, and installing trim work, cabinetry, moldings, and other custom woodwork components.
- Maintained a safe working environment by adhering to industry best practices and following safety guidelines during all aspects of finish carpentry projects.
- Ensured long-lasting results with proper installation of hardware such as hinges, handles, locks, brackets, and supports for cabinets or shelves.
- Dismantled and demolished areas prior to repairs and installment of new materials.
Education
High School Diploma -
Bendale Business And Technical Institute
Scarborough, ON06.1993
Skills
- Operations Management
- Documentation And Reporting
- Hiring
- Business Planning
- Personnel Management
- Operations Oversight
Accomplishments
- Supervised team of 5 staff members.
Languages
English
Professional Working
Certification
Level 1 Xactimate Certification, Working on Level 2 Certification now.
IICRC Water Damage Restoration Certificate.
IICRC Fire & Smoke Damage Restoration Certificate.
Asbestos Remediation Certificate.
WHMIS.
Fall Arrest Certificate.
Confined Spaces Certificate.
Golfing, Hockey & Traveling
I love to Golf once or twice a week if possible.
I love to play Hockey in the winter time & also like watching on T.V.
I love to Travel the world to experience different cultures, we travel to Mexico every year to escape to cold weather.
Timeline
Owner/Operator
Self-Employed
09.2012 - Current
Finish Carpenter
First General Services Ltd
06.2004 - 09.2012
High School Diploma -
Bendale Business And Technical Institute
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