STEVE SEDOR
Hamilton,Ontario
Summary
Supervisor, Business Applications - Solutions Support TEAM LEADERSHIP ~ TECHNOLOGY INNOVATION ~ RELATIONSHIP MANAGEMENT PROFILE OF QUALIFICATIONS A lifelong career of Information Technology experience in both the Private and Public sectors. Starting in Coop Education work terms as an application developer, I graduated and continued my career as an Application Developer with strong technical and analytical skills. Advancing to larger initiatives and developer lead on projects led to my interest in leadership and project management. Achieving my PMP, I progressed to a pragmatic certified Senior Project Manager. With education and experience in leading and developing teams, my career manifested into a well-grounded Manager and Supervisor with 15 years of experience leading teams and direct reports on delivering services and key strategic initiatives in core infrastructure and application implementations. My core values reflect in the strong, trusting relationships I have built with business partners and team members over my tenure in delivering IT solutions. I bring a high level of motivation, vision, leadership, customer service, organizational and interpersonal skills proven through steady career advancement and promotions. Results-oriented and goal-driven delivering exemplary talents in team building, effective prioritization, budget management, cost analysis, contract negotiations, and steering efforts to achieve and exceed customer service excellence.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Developer
IBM
- On the core team in coding the migration of the core credit system from mainframe to Java/, )
- Java developer on core system migration from mainframe to the client-server platform
- Comprehended and implemented corporate coding standards and architecture blueprints.
Solutions
08.2016 - Current
- Functional supervisor of 14 direct reports 60% of time mentoring, coaching and resolving escalations, 40% of time spent on delivery of projects, customer and vendor relationship building)
- Supervisor of a highly engaged and motivated team of 14 Systems Analysts and Application Developers responsible for supporting business applications and project technical leads across the city
- Customer Relationship Management (CRM):
- Interacting regularly with divisional directors and managers to review application support services and map business priorities to emerging technologies
- Member and Chair of the Corporate Services/City Managers Office Information Technology Advisory Board (ITAB); responsible for reviewing and advising on new initiatives and projects
- Appointed the Roster Captain role for Information Services - Enterprise Resource Planning (ERP) Systems
- Responsible for maintaining roster governance, the RFP procurement process, and overseeing vendor development and documentation
- IT project lead and steering committee member on strategic enterprise application projects:
- Peoplesoft HCM
- Peoplesoft Finance
- Kronos Time Management
Supervisor
City of Hamilton
01.2016 - Current
Senior Project Manager
01.2016 - 08.2016
- Managed various projects ranging from business applications to infrastructure upgrades)
- Kronos Upgrade and Expansion Project:
- Upgraded to Kronos v8 for 700 Hamilton Lodge and 170 Hamilton Water users
- Expanded the Kronos solution to 155 Hamilton Water users and implemented Biometric punch clocks and the Kronos Mobile application
- Managed deliverables from shared Corporate Services resources
- Facilitated the monthly Steering Committee meetings bringing forward project status and issues requiring Senior Leadership decisions
- Budget Software Replacement Project:
- Developed and executed the Project Charter
- Led the RFP process including vendor demos and negotiated requirement constraints with stakeholders
- Introduced sections in the RFP to uncover hidden costs and potential budget overruns
- Amanda CSDC Solution:
- Led the server upgrades in preparation of the Amanda v7 software upgrade and introduced a methodical golive execution plan
- Solicited requirements and produced a BRD to replace 3rd party applications for Travel & Tourism Film Office and Special Events Advisory Team (S.E.A.T.) applications
- The replacement with Amanda brought administrative offices efficiencies through automated processes and cost savings in 3rd party licensing terminations.
Manager
01.2012 - 01.2015
- Functional manager of 14 direct reports 60% of time mentoring, coaching and resolving escalations, 40% of time spent on delivery of projects, project intake, prioritization and all managing all project budgets)
- Managed a team of direct reports comprised of eight Project Management Professionals, four Business Analysts, one Technical Writer, and one Change Manager
- Actively participated in quarterly budget planning, solely responsible for submitting a request for funds and managing Capital IDS budgets of $3.5M
- Fully accountable for all aspects of project development and management from strategic planning to seamless implementation
- Closely partner with the legal team and vendors to ensure consistent regulatory compliance and adherence to contract terms and conditions
- Decisively conduct and present feasibility studies for potential products and services
- Communicate and present scope, budget, schedule, and status of key initiatives to the Canadian Executive Management team and International PMO
- Served as a voting member on Change Advisory Board (CAB).
TransUnion
01.2005 - 01.2015
Senior Project Manager, Programmer Analyst
01.2006 - 01.2012
- Promoted to senior project manager in 2006 fully managing and owning larger international projects)
- Rapidly promoted from the initial role as
Acting Supervisor of Business Application Solutions Support
City of Hamilton
01.2005 - 01.2006
- Within 7 months of being hired
- Developed and implemented new processes for project intake requests and resource demand management
- Gained efficiencies through speed-to-market application launch and efficient resource consumption
- Facilitated weekly SLT meetings to report project status and prioritize new project requests
- Using the project intake tools and the resource capacity data, the SLT was able to make decisions aligning with the corporate strategic priorities
- Proficiently directed and achieved unified efforts among cross-functional project teams of 15 for RBC Caribbean’s $1.2M web-based CRM application., ) to successfully spearhead full-scope project management for more than 20 technological initiatives
- Promoted to Senior Project Manager taking on increased responsibilities and larger Key Initiatives projects with cross-functional teams and budgets exceeding $3M
- Project-managed an online RBC Caribbean credit/loan origination and credit decision system to migrate a manual paper-based lending system to an online user interface, database, and rules engine supported by automated adjudication and operational processes
- Co-authored and managed several RFPs meetings and exceeded aggressive timelines
- Led platform migration project for web applications channel generating $5M annually
- Prepared comprehensive analysis to procure hardware and software for the new system including growth plans to support multi-tier high availability platform
- Expertly negotiated with hardware and software vendors to deliver the project under a $2.1M budget while maintaining quality and timelines
- Completed project to realize zero downtime or impact to customer business operations.
Programmer
01.2005 - 01.2006
Programmer / Analyst
GHR Systems
01.2000 - 01.2005
- Development of Credit Adjudication LOS web systems
- Proof of concept Oracle standby technology)
- Leveraged outstanding talents in Java and Oracle PL/SQL programming to develop loan origination systems for financial institutions
- Effectively authored technical and functional documentation to support code base and business requirements document
- Applied dynamic organizational skills toward managing customer requirements to sign off, source code control, and change management
- Researched, designed, and developed POC for Oracle’s high availability with automated failover
- Resourcefully developed first auto loan and lease application to integrate with Canada Black Book data source
- Prepared use case documentation, and conducted in-depth unit testing to achieve quality control.
Education
Certificate of Completion -
PMP - undefined
Project Management Institute
Master - undefined
The Cutting Edge of Leadership
2017
Continous Education, maintain PMP certification-30hours annually WHMIS, Certification - undefined
PMI
2016
ITIL v3 Foundations, XtraNet - undefined
2009
Systems Analyst Diploma - undefined
Sheridan College
1998
Skills
- Ability to Be a Leader
- Build trusting business relationships
- Infrastructure Change
- Production Standards
- Equipment Efficiency
- Strategic Decision-Making
- Ability to Be a Leader
- Performance Monitoring and Evaluation
- Leadership
Certification
PmP
Timeline
Solutions
08.2016 - Current
Supervisor
City of Hamilton
01.2016 - Current
Senior Project Manager
01.2016 - 08.2016
Manager
01.2012 - 01.2015
Senior Project Manager, Programmer Analyst
01.2006 - 01.2012
TransUnion
01.2005 - 01.2015
Acting Supervisor of Business Application Solutions Support
City of Hamilton
01.2005 - 01.2006
Programmer
01.2005 - 01.2006
Programmer / Analyst
GHR Systems
01.2000 - 01.2005
Developer
IBM
Certificate of Completion -
PMP - undefined
Project Management Institute
Master - undefined
The Cutting Edge of Leadership
Continous Education, maintain PMP certification-30hours annually WHMIS, Certification - undefined
PMI
ITIL v3 Foundations, XtraNet - undefined
Systems Analyst Diploma - undefined
Sheridan College