Detail-oriented team player with strong organizational abilities, skilled in managing multiple projects simultaneously with accuracy. Hardworking and enthusiastic, seeking a position that offers professional challenges and allows for the use of interpersonal skills, effective time management, and problem-solving capabilities. Excited to bring creativity and a proactive approach to new challenges and opportunities.
Overview
15
15
years of professional experience
Work History
AI Data Trainer
Data Annotation Tech
New York, USA
02.2024 - 08.2024
Data Annotation: Executed precise labelling and categorization of datasets for machine learning models, with a strong emphasis on maintaining the highest standards of accuracy and relevance.
Machine Learning Development: Instrumental in building and fine-tuning machine learning models to support various AI applications, including predictive analytics and sentiment analysis.
Chatbot Training: Enhanced Large Language Models (LLM) and AI chatbots by organizing and labeling conversational data, defining user intents, and refining response strategies to improve chatbot interactions.
Composition: Applied creative and technical writing techniques to formulate engaging and precise dialogue for chatbots. This encompassed crafting clear responses, structuring interactions strategically, and annotating data to refine the chatbot's capacity for effective user engagement.
Prompt Engineering: Created, edited, and fine-tuned prompts for AI models, focusing on improving natural language comprehension and response accuracy.
Online Marketer
Conversion House Media
Remote
12.2021 - 01.2024
Collected and analyzed data to improve strategies.
Created and managed landing pages for products.
Oversaw numerous social media profiles.
Developed and implemented techniques for increasing page traffic.
Monitored and evaluated website analytics to identify trends and opportunities for improvement.
Optimized website content and images to improve search engine rankings.
Developed and deployed content marketing strategies to improve organic search traffic.
Created customized marketing materials to increase product awareness.
Collected and analyzed Web metrics such as visits, time on site and page views per visit.
A-B tested ad campaigns to optimize performance and drive improved ROI.
Managed search engine marketing budgets and tracked campaign performance.
Crew Manager
Independent Contractor (Medical Cannabis)
Fraser Valley/Lower Mainland
04.2009 - 11.2021
Trained staff on proper standard operating procedures (SOP), as well as safety regulations and productivity strategies.
Motivated staff to perform at peak efficiency and quality.
Calculated time cards to process employee payroll for 20+ employees.
Managed staff schedules and maintained adequate coverage for all shifts.
Oversaw and monitored safety protocols.
Kept facility(s) compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
Maintained cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Maximized quality assurance by completing frequent line checks.
Implemented effective inventory control systems.
Worked closely with employees to improve practices, techniques and safety choices, optimizing performance, and minimizing waste.
Education
Plant Production & Facility Management Certificate - Cannabis Career Training
Kwantlen Polytechnic University
Surrey, BC
05.2018
Associate of Arts - Psychology
Langara College
Vancouver, BC
04.2012
High School Diploma -
Templeton Secondary School
Vancouver, BC
06.2004
Skills
Data Analytics
Data Annotation
AI Data Training Including Chatbots and LLMs
Facility Management
Client Relations and Retention
Effective Workflow Management
Operational Efficiency
Conflict Resolution Techniques
Time Management
Proficient Computer Skills
Microsoft Word, Excel, Spreadsheet
Verbal and Written Communication
Exceptional Interpersonal Communication
Creative and Technical Writing
Work Independently or Team Setting
Additional Information
References available upon request.
Timeline
AI Data Trainer
Data Annotation Tech
02.2024 - 08.2024
Online Marketer
Conversion House Media
12.2021 - 01.2024
Crew Manager
Independent Contractor (Medical Cannabis)
04.2009 - 11.2021
Plant Production & Facility Management Certificate - Cannabis Career Training