Steve Pinales
Whittier
Summary
Dedicated package handler skilled in managing package processing and maintaining high safety standards. Strong collaborator, known for enhancing productivity during peak hours and effectively addressing package discrepancies to minimize loss.
Hardworking Package Handler with more than 5 years in package handling. Productive working independently and using appropriate judgment. Well-equipped at loading and unloading packages quickly and efficiently and moving products by hand or with basic material handling equipment. Excellent interpersonal, organizational and time management abilities.
Overview
5
5
years of professional experience
Work History
Package Handler
UPS
La Mirada, CA
09.2021 - Current
- Loaded and unloaded packages efficiently, ensuring timely processing within operational standards.
- Operated material handling equipment to facilitate package movement and storage accuracy.
- Maintained cleanliness and organization of work area to uphold safety regulations.
- Collaborated with team members to streamline workflow and enhance productivity during peak hours.
- Monitored package integrity during transit, addressing discrepancies promptly to minimize loss.
- Assisted in training new hires on operational procedures and safety protocols for package handling.
- Implemented best practices for sorting packages, reducing processing time by optimizing layout efficiency.
- Conducted regular inspections of equipment to ensure proper functionality and compliance with safety guidelines.
- Assembled, sealed, and loaded packages into correct trucks.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used hand-held scanners and physical logs to accurately track item movements.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Collaborated with other package handlers to provide prompt and accurate delivery of orders.
- Maximized space utilization within trucks through effective stacking and arranging of packages, minimizing shipment delays.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Communicated with supervisors about delays or other issues with shipments.
- Boosted team performance with consistent punctuality, maintaining a strong attendance record throughout employment tenure.
- Supported peak season demands by volunteering for extra shifts, ensuring no delays in package processing.
- Assisted in inventory management, conducting regular counts to verify stock levels and report discrepancies.
Customer Service Worker
Auto Rock Insurance
Compton, CA
06.2021 - 09.2021
- Resolved customer inquiries and complaints through effective communication and problem-solving techniques.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries and complaints.
- Documented all interactions with customers in CRM system accurately for data-driven improvements in future interactions.
- Educated customers about billing, payment processing and support policies and procedures.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Created and maintained detailed database to develop promotional sales.
Education
High School Diploma -
La Serna
Whittier, CASkills
- Team collaboration
- Warehouse safety
- Package unloading
- Adaptable to change
- Loading and unloading
- Stacking packages
- Packing boxes
- Workplace cleanliness
- Sorting packages
- Label reading
- Truck loading
- Fragile item handling
- Shipping and receiving
- Package preparation
- Product packing
- Shipment tracking
- Product identification
- Package scanning
- Shipment auditing
- Daily log maintenance
- Willing to learn
- Problem-solving
- Attention to detail
- Labeling and boxing
- Data entry
- Stacking and staging
- Production documentation
- Logistics
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Package Handler
UPS
09.2021 - Current
Customer Service Worker
Auto Rock Insurance
06.2021 - 09.2021
High School Diploma -
La Serna