Steve Perkins

Utilized Microsoft Office applications to assist in document creation and data management Supported team members in organizing presentations and reports Aided in maintaining accurate records and schedules

Applied analytical thinking to evaluate complex problems and develop effective solutions

Utilized MS Excel to assist in data entry and organization Supported team members in generating reports and analyzing data Contributed to maintaining accurate records and documentation

Optimized scheduling and prioritization of tasks to enhance productivity

Assisted teams in achieving project goals through effective communication and collaboration Supported leadership initiatives to foster a cooperative work environment Contributed to team efforts by sharing knowledge and resources

Facilitated networking operations utilizing TCP/IP and DNS protocols

Administered and optimized database systems including SQL Server, MS Access, and Oracle

Developed and optimized programming solutions using VB, SQL, HTML, Python, DAX, and M Query measures

Designed and developed comprehensive reports utilizing Power BI, Excel, Power Query, Crystal Reports, and MS Access

Assisted in monitoring network security systems to identify potential threats Supported teams in implementing cybersecurity protocols to safeguard sensitive information Contributed to incident response efforts to mitigate security breaches

Oversaw firewall policy management to enhance network security protocols

Established and maintained secure VPN connections to enhance data protection

Oversaw IT management operations to ensure seamless technology integration

Oversaw active directory management to ensure secure and efficient user access

Oversaw support ticket management processes to ensure timely resolution of customer inquiries

Authored comprehensive technical documents to ensure clarity and accuracy of information

Assisted in organizing training sessions for new employees Supported team members in understanding company policies and procedures Facilitated knowledge sharing among colleagues to enhance skills

Assisted teams in managing project timelines and deliverables Supported coordination of resources to meet project goals Contributed to maintaining project documentation and communication

Assisted in managing ERP roll-out processes to support team objectives Facilitated training sessions to enhance user understanding of ERP systems Collected and organized data for accurate reporting purposes

Executed advanced problem-solving strategies for ERP, networking, database, server, and client issues

Leveraged advanced analytical skills to drive data-informed decision-making

Demonstrated proactive self-motivation to achieve personal and professional goals

Demonstrated resourcefulness by identifying innovative solutions to complex challenges