Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Steve Oliva

Halifax,NS

Summary

Dynamic leader with a proven track, adept in operations management and team building. Spearheaded initiatives that consistently exceeded revenue targets, achieving the most successful restaurant status. Excelled in fostering partnerships and mentoring teams, driving financial stability and organizational growth with a focus on cost reductions and quality management.

Overview

15
15
years of professional experience
1
1
Certification

Work History

General Manager

The Mercantile Social
12.2022 - Current
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.

General Manager

Murphy Hospitality Group
10.2016 - 12.2022
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Opened new location, managed all aspects, created training programs, hired and maintained entire team both service & culinary.
  • Operated the most successful restaurant within the company of 20+ businesses.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.

Managing Partner

Oliver's Restaurant
09.2009 - 10.2016
  • Negotiated high-value contracts with clients, securing profitable partnerships for the company.
  • Established and implemented business procedures and process improvements.
  • Mentored junior staff members, resulting in a more cohesive team and increased overall performance.
  • Spearheaded successful client engagements resulting in repeat business and positive referrals from satisfied clients.

Education

Culinary Arts Degree -

Culinary Institute of Canada
Charlottetown, PE
06.2009

Skills

  • Leadership and team building
  • Problem Resolution
  • Operations Management
  • Team Player
  • Training and coaching
  • Training and Development
  • Verbal and written communication
  • Advertising and marketing
  • Total Quality Management
  • Cost Reductions
  • Financial Administration
  • Workflow Planning

Accomplishments

  • Volunteer regularly with local organizations
  • Compete in several food and cocktail competitions including Gold Medal Plate competitor
  • Operated Catering departments with offshore oil companies across North America
  • Recognized as a major player/force in local hospitality industry

Certification

  • Completed various Sommelier courses through CAPS Nova Scotia.
  • First Aid
  • Food Safety
  • Continuous business courses

Timeline

General Manager

The Mercantile Social
12.2022 - Current

General Manager

Murphy Hospitality Group
10.2016 - 12.2022

Managing Partner

Oliver's Restaurant
09.2009 - 10.2016

Culinary Arts Degree -

Culinary Institute of Canada

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Steve Oliva