Steve Linton
Ajax,Ontario
Summary
Certified Barista | Specialty Coffee Expert | Latte Art Enthusiast
With over a decade of experience in the specialty coffee industry, I am a certified barista dedicated to creating exceptional coffee experiences. My expertise spans crafting exquisite brews, perfecting latte art, and delivering outstanding customer service. Passionate about coffee education and innovation, I aim to inspire others through quality and artistry. Let’s connect and share the love for coffee!
Overview
12
12
years of professional experience
1
1
Certification
Work History
Barista/Operations Manager
The Coffee Brewtique
05.2024 - 11.2024
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Controlled line and crowd with quick, efficient service.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Maintained regular and consistent attendance and punctuality.
- Operated espresso machines and commercial coffee brewers to create beverages.
Lead Barista/Supervisor of Operations
Always Summer Cafe
06.2019 - 11.2021
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Maintained accurate inventory counts to meet customer demands and sustain operations.
- Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Operated espresso machines and commercial coffee brewers to create beverages.
Lead Barista/Supervisor of Operations
Cafe195
09.2016 - 09.2017
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Maintained accurate inventory counts to meet customer demands and sustain operations.
- Operated espresso machines and commercial coffee brewers to create beverages.
Lead Barista
Cafe Zoola
08.2012 - 09.2015
- Maintained accurate inventory counts to meet customer demands and sustain operations.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Operated espresso machines and commercial coffee brewers to create beverages.
Education
High School Diploma -
Ellerslie Secondary School
Bridgetown Saint Michael Barbados07-2022
Skills
- Espresso machine operation
- Coffee expertise
- Latte art
- Exceptional customer service
- Professional demeanor
- Inventory management
- Multitasking and organization
- Team leadership
- Team player
- POS system operation
- Positive and professional
- Attention to detail
- Time management
Languages
English
Native or Bilingual
Certification
Canadian Barista & Coffee Academy
Level 1 Beginner Barista Training
Level 2 Advanced Barista Training
Level 3 Expert Barista Training
Smart Serve Certification
Food Handler Certification
Timeline
Barista/Operations Manager
The Coffee Brewtique
05.2024 - 11.2024
Lead Barista/Supervisor of Operations
Always Summer Cafe
06.2019 - 11.2021
Lead Barista/Supervisor of Operations
Cafe195
09.2016 - 09.2017
Lead Barista
Cafe Zoola
08.2012 - 09.2015
High School Diploma -
Ellerslie Secondary School
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