Steve Knights
Brantford,ON
Summary
Dedicated professional with strong customer service skills. Proven ability to handle complaints with professionalism while ensuring timely delivery and safety compliance.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Sales Service Representative
Gordon Food Service
Milton, Ontario
05.2011 - 05.2025
- Delivered food service goods in a timely fashion to restaurants, long term care homes, schools and hospitals.
- Transported and safely delivered items to prevent damage or loss.
- Received daily delivery instructions and route assignments from dispatch.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Performed pre-trip inspections of delivery vehicle according to company guidelines.
Dispatcher
Taylor Moving and Storage
Burlington, Ontario
04.2010 - 05.2011
- Coordinated daily schedules for drivers to maximize efficiency and minimize delays.
- Communicated with clients to confirm service details and address any concerns promptly.
- Maintained accurate records of dispatch activities and vehicle status updates.
- Collaborated with warehouse staff to streamline loading and unloading processes.
- Facilitated communication between drivers and customers for seamless service.
Furniture Mover
Taylor Moving and Storage
Burlington, Ontario
04.2001 - 04.2010
- Performed local and long distance relocations in Ontario, Quebec as well as cross border.
- Operated various moving equipment, including dollies and hand trucks, to transport items safely.
- Executed packing and wrapping of items with precision to protect against transport damage.
- Conducted inventory checks prior to and after moves to maintain accurate records.
- Communicated effectively with customers to understand their specific moving needs.
- Executed furniture assembly and disassembly as required to facilitate transport.
Education
Some College (No Degree) - Paramedicine
Centennial College of Applied Arts And Technology
Scarborough, OntarioSome College (No Degree) - Mechanical Engineering
Mohawk College of Applied Arts And Technology
Hamilton, OntarioHigh School Diploma -
Hill Park Secondary School
Hamilton, ONSkills
- Route optimization
- Customer service
- Vehicle maintenance
- Delivery coordination
- Safety compliance
- Fleet management
Certification
AZ License
Affiliations
Tournament Coordinator - Brantford Minor Baseball
Timeline
Sales Service Representative
Gordon Food Service
05.2011 - 05.2025
Dispatcher
Taylor Moving and Storage
04.2010 - 05.2011
Furniture Mover
Taylor Moving and Storage
04.2001 - 04.2010
Some College (No Degree) - Paramedicine
Centennial College of Applied Arts And Technology
Some College (No Degree) - Mechanical Engineering
Mohawk College of Applied Arts And Technology
High School Diploma -
Hill Park Secondary School