Steve Kalmar
Cambridge,ON
Summary
Enhance team member service standards and performance to boost productivity and exceed company goals. Dedicated to enhancing customer loyalty and strengthening sales with good merchandising and inventory management skills. Forward-thinking leader experienced in mediating conflicts, making sound decisions and multitasking in fast-paced environments.
Overview
17
17
years of professional experience
Work History
Grocery Manager
Loblaw Companies
05.2023 - Current
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
- Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
- Enhanced store presentation through regular merchandising updates and innovative display techniques.
- Coordinated with other departments for smooth cross-functional collaboration, enhancing overall store performance.
- Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
- Collaborated with other departments to develop cross-merchandising strategies that boosted overall store sales performance.
Assistant Manager
Dollar Tree
09.2021 - 05.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Mentored team members to enhance professional development and accountability in workplace.
Electronics Department Manager
Walmart
03.2007 - 09.2016
- Managed vendor relationships to negotiate favorable terms, pricing agreements, and timely product deliveries.
- Collaborated with other departments to ensure seamless integration of cross-functional initiatives for improved store operations.
- Developed strong rapport with customers by providing knowledgeable guidance on product selection based on their needs.
- Provided ongoing coaching and development opportunities for electronics staff members to support career growth and skill improvement.
- Maintained up-to-date knowledge on industry trends, products, and technology advancements for better customer service delivery.
- Monitored sales data to identify patterns, trends, and opportunities for growth within the electronics category.
Education
High School Diploma -
Monsignor Doyle Catholic Secondary School
Cambridge, ONSkills
- Coordination of inventory
- Customer service and assistance
- Verbal and written communication
- Customer Service Management
- Employee Training
- Supply level management
- Scheduling Coordination
- Team Leadership
Languages
English
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Grocery Manager
Loblaw Companies
05.2023 - Current
Assistant Manager
Dollar Tree
09.2021 - 05.2023
Electronics Department Manager
Walmart
03.2007 - 09.2016
High School Diploma -
Monsignor Doyle Catholic Secondary School
Similar Profiles
Serhii SemenetsSerhii Semenets
Courtesy Clerk at Loblaw CompaniesCourtesy Clerk at Loblaw Companies
ROHIT RADHAKRISHNAN NAIRROHIT RADHAKRISHNAN NAIR
Warehouse Shipping Clerk- Interim Supervisor at Loblaw CompaniesWarehouse Shipping Clerk- Interim Supervisor at Loblaw Companies
Frank PedinelliFrank Pedinelli
Executive Vice President & General Counsel at Loblaw CompaniesExecutive Vice President & General Counsel at Loblaw Companies
Ravneet KaurRavneet Kaur
Assistant Department Manager at Loblaw CompaniesAssistant Department Manager at Loblaw Companies
Scott HuntScott Hunt
Volunteer at Family BusinessVolunteer at Family Business