ALICIA ORIANNE GRIMOUT
Calgary,AB
Summary
Dynamic administrative professional with 15 years of successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support.
Dedicated and motivated to maintain customer satisfaction and contribute to company success. Responsible, punctual and productive professional when working with little to no supervision. Recognized for problem-solving, organizational, and interpersonal skills.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Lycee International De Calgary
08.2023 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Scheduled office meetings and client appointments for staff teams.
Transit Bus Operator
City Of Edmonton
05.2018 - 03.2023
- Greeted customers with friendliness and professionalism, engaging in conversation to build rapport.
- Provided passenger assistance, collected fares, offered schedule, route information amenities and attractions in the city.
- Operated the vehicle safely at all times to protect passengers and comply with the Alberta rules of transportation.
Administrative Assistant
ESP Equilibre Sante Posture
09.2012 - 06.2018
- Documented payments and expenses to keep financial records current.
- Ordered office supplies to meet functional needs.
- Received and directed incoming calls to appropriate personnel.
- Executed record filing system to improve document organization and management.
- Managed filing system, entered data and completed other clerical tasks.
Medical Administrative Secretary
Polyclinique Rosemont
09.2007 - 08.2012
- Supported the clinic by answering multi-line phones and providing clerical support.
- Interacted with insurers to verify coverage and collect payments.
- Billed doctors invoices weekly ( 7 doctors).
- Delivered excellent service experience with friendly, compassionate and helpful demeanor.
- Prepared office daily schedules in line with staff availability and optimal patient loads.
Education
GED - Human Sciences General
Bois De Boulogne College
Montreal, QC2005
High School Diploma - general
Stanislas College
Montreal, QC06.2003
Skills
- Multitasking, organize and problem solving
- Work independently and on a team
- Sensitive material handling
- Verbal and Written Communication
- French Bilingual
- Proficient in Google Workspace & Microsoft Office Suites
Certification
Class 2 Driver's License
First Aid/ CPR/ AED Level C Certified
Additional Information
Available upon request
Timeline
Administrative Assistant
Lycee International De Calgary
08.2023 - Current
Transit Bus Operator
City Of Edmonton
05.2018 - 03.2023
Administrative Assistant
ESP Equilibre Sante Posture
09.2012 - 06.2018
Medical Administrative Secretary
Polyclinique Rosemont
09.2007 - 08.2012
GED - Human Sciences General
Bois De Boulogne College
High School Diploma - general
Stanislas College
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