Summary
Overview
Work History
Skills
Timeline
Generic

Steve Darby

Newark,CA

Summary

Dynamic Ramp Agent with SKYCAP, skilled in baggage handling and customer service. Expertly managed loading and unloading processes while ensuring safety compliance. Enhanced passenger experience through effective problem-solving and assistance for those with mobility limitations. Proven ability to streamline operations and improve efficiency in a fast-paced environment.


Overview

35
35
years of professional experience

Work History

Ramp Agent

SKYCAP
03.1990 - Current
  • Assist passengers with checking in their luggage and obtaining boarding passes, allowing them to bypass the main check-in counters.
  • Safely unload luggage from vehicles, handle luggage carts, and assist with transporting luggage to the check-in area
  • Provided information about airport operations and airline services to passengers.
  • Assisted passengers with baggage retrieval at baggage claim for improved efficiency.
  • Provide assistance to passengers with mobility limitations.
  • Answered passenger inquiries and offered general assistance to enhance travel experience.

Skills

  • Problem-solving
  • Loading and unloading
  • Ramp service
  • Aircraft marshalling
  • Heavy lifting
  • Baggage handling
  • Safety procedures compliance
  • Customer service
  • Safety procedures
  • Crew assistance
  • Baggage management
  • Baggage tag checks
  • Weight/balance loading

Timeline

Ramp Agent

SKYCAP
03.1990 - Current
Steve Darby