Baseball, Umpiring, Football, Hockey
Steve Creaturo
Fort Erie
Summary
A committed, retired professional eager to add my experience on a part time basis. Exceptional communication and interpersonal skills in a professional setting. Possesses experience in Planning and Customer service. Capable of quickly memorizing product details and fostering strong customer relationships.
Overview
42
42
years of professional experience
Work History
Operations Analyst
Laidlaw / Contrans / TFI Group of Companies
Fort Erie
06.1983 - 03.2025
- Manager of customer service and planning.
- Ensure proper balance of freight, driver balance days, and weeks a month ahead of time.
- Handle any calls escalated from any of my 8 planners to complete customer satisfaction.
- Researched, analyzed and solved revenue management questions, including forecasting and inventory. Ensured profitability on both ends of the business for both the company and drivers.
- Reviewed customer and driver feedback to ensure proper fit.
- Monitor driver hours and availability.
Several other managerial roles throughout my 41+ years at Laidlaw Carriers.
Education
Master of Arts - Transportation And Motor Carrier Management
Sheridan College Institute of Technology And Advanced Learning
Oakville, ON05-1983
Skills
- Customer service
- Supervision and leadership
- Time management
- Problem solving
- Regulatory compliance
- Inventory control
- Data analysis
Affiliations
- Interested in most sports including Baseball, hockey, football & golf
- Baseball umpire fo 20 years , Level for the past 14 years umpiring highly competitive baseball throughout Ontario.
Work Preference
Work Type
Part TimeWork Location
On-SiteRemoteHybridImportant To Me
Flexible work hours4-day work weekInterests
Accomplishments
- Supervised team of [Number] staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Operations Analyst
Laidlaw / Contrans / TFI Group of Companies
06.1983 - 03.2025
Master of Arts - Transportation And Motor Carrier Management
Sheridan College Institute of Technology And Advanced Learning
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