Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Steve Campbell

Steve Campbell

Niagara Falls,Ontario

Summary

Versatile and dynamic, with a proven track record at Fallsview Casino Resort, I excel in high-pressure environments, showcasing exceptional problem-solving and team collaboration skills. Achieved significant efficiency improvements and consistently exceeded productivity targets, demonstrating a keen attention to detail and a commitment to excellence in all tasks.

Overview

28
28
years of professional experience

Work History

Frozen Food Warehouse Associate

Lococos
10.2021 - Current
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
  • Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
  • Assisted in reducing product damage by properly handling and storing materials.

Table Games Dealer

Fallsview Casino Resort
08.2016 - 03.2020
  • Managed high-stress situations effectively, remaining calm under pressure while maintaining professionalism with guests.
  • Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
  • Managed chips and money transactions with attention to detail to prevent fraud.
  • Adhered to all gaming regulations and procedures to maintain legal and ethical operation.
  • Assisted players with placing bets, educating on game rules to increase understanding.
  • Maintained a professional and welcoming atmosphere for players with excellent communication skills.
  • Answered players questions and resolved disputes to provide excellent customer service.

Assistant Produce Manager

Hendricks Valumart
05.2013 - 08.2016
  • Continuously improved processes and procedures within the department to maximize efficiency, reduce waste, and increase overall profitability.
  • Demonstrated strong leadership skills by stepping into management roles when necessary, ensuring smooth operations in the absence of a manager.
  • Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
  • Conducted daily inspections of received goods to ensure freshness and quality, addressing any discrepancies or concerns immediately with suppliers.
  • Increased customer satisfaction by providing exceptional product knowledge and assistance in the selection of fresh produce.
  • Assisted in the creation and implementation of seasonal produce programs, effectively showcasing popular items during peak times.

Dairy and Frozen Food Manager

Shannon's Food Basics
09.1996 - 08.2012
  • Developed and implemented staff training programs to improve overall team performance and productivity.
  • Liaised with other store departments to create cohesive marketing initiatives that boosted overall store sales figures.
  • Addressed any maintenance issues within the department promptly, ensuring proper functioning of equipment.
  • Helped facilitate a safe working environment by conducting routine safety checks on equipment and following established protocols.
  • Coordinated scheduling of staff members, optimizing coverage during peak hours while minimizing labor costs.
  • Conducted regular performance evaluations of staff members, offering constructive feedback for improvement opportunities.
  • Provided exceptional customer service through prompt assistance, addressing concerns, and offering recommendations on frozen food selections.

Education

OSSD -

Dunnville Secondary School
Dunnville, ON

Ambulance And Emergency Care

Niagara College
Welland, ON

Skills

  • Packaging and labeling
  • Attention to detail
  • Problem-solving
  • Team collaboration
  • Loading and unloading

Languages

English
Full Professional

Timeline

Frozen Food Warehouse Associate

Lococos
10.2021 - Current

Table Games Dealer

Fallsview Casino Resort
08.2016 - 03.2020

Assistant Produce Manager

Hendricks Valumart
05.2013 - 08.2016

Dairy and Frozen Food Manager

Shannon's Food Basics
09.1996 - 08.2012

OSSD -

Dunnville Secondary School

Ambulance And Emergency Care

Niagara College

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Steve Campbell