Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Steve Brent

Summary

Dynamic professional with extensive experience in pest control and transportation management, notably at Orkin Pest Control. Proven track record in strategic planning and quality assurance, enhancing operational efficiency and customer satisfaction. Skilled in decision-making and inventory management, fostering a culture of excellence and safety within teams.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Technician

Orkin Pest Control
06.2023 - Current
  • Applied pesticides to inside and outside of structures utilizing company protocols.
  • Developed customized treatment plans tailored to each client''s specific needs, prioritizing long-term results over quick fixes.
  • Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
  • Eliminated pest infestations by accurately identifying pests and applying appropriate treatment methods.
  • Educated customers on ways to prevent future pest infestations, fostering a proactive approach to property care.

Route Manager

Abell Pest Control
05.2017 - 06.2023
  • Visited customers and customer sites to evaluate and resolve safety issues.
  • Managed a team of drivers, providing training and support to ensure high performance standards were met.
  • Collaborated with other departments to develop integrated pest management plans for clients.
  • Participated in industry conferences and workshops to stay current on best practices in pest management techniques.
  • Conducted regular quality assurance checks on technician work, upholding high standards of service excellence.
  • Mentored new hires through hands-on training sessions covering pest identification, pesticide application methods, and customer service.

Yard Manager

Tenold Transportation
04.2012 - 12.2015
  • Managed a team of yard staff, delegating tasks effectively for optimal productivity and performance.
  • Enhanced yard efficiency by implementing streamlined processes for inventory management and organization.
  • Established clear lines of communication between the yard and office staff, fostering a collaborative work environment.
  • Maintained an organized system for tracking inventory levels, tools, equipment, and vehicles used throughout daily operations.
  • Collaborated with other managers on company-wide initiatives aimed at enhancing operational excellence across all locations.
  • Increased safety standards in the yard by conducting regular inspections and ensuring compliance with all regulations.
  • Supervised loading and unloading activities on-site to ensure accuracy in shipments while minimizing potential hazards.

Transportation Manager

Goodwill Industries
04.2009 - 05.2012
  • Maintained compliance with all regulations, avoiding fines and penalties for the organization.
  • Managed a team of drivers, providing support and guidance to improve performance and productivity.
  • Supervised department personnel by assigning and directing daily tasks as well as evaluating performance to enhance productivity and resolve problems.
  • Researched distance, traffic patterns and other aspects to determine cost-effective and productive routes for deliveries.
  • Organized records of vehicles, schedules and completed orders.
  • Trained new employees on company policies and best practices, fostering a culture of excellence within the department.

Education

Certificate of Technical Studies - Pesticide Applicator

Lakeland College
Olds, AB
06-2017

Basic Training Diploma - Business Administration And Management

Northern Alberta Institute of Technology
Edmonton, AB
06-2009

Skills

  • Decision-making
  • Customer service
  • Quality assurance
  • Strategic planning
  • Goal setting
  • Inventory management
  • KPI tracking
  • Problem-solving
  • Time management
  • Safety procedures
  • Analytical thinking
  • Public speaking

Certification

  • Certified Structural, Exterior ground Baiting
  • Certified first aid Level C CPR, - exp. june 2026
  • Certified H2S exp june 2026


Timeline

Technician

Orkin Pest Control
06.2023 - Current

Route Manager

Abell Pest Control
05.2017 - 06.2023

Yard Manager

Tenold Transportation
04.2012 - 12.2015

Transportation Manager

Goodwill Industries
04.2009 - 05.2012

Certificate of Technical Studies - Pesticide Applicator

Lakeland College

Basic Training Diploma - Business Administration And Management

Northern Alberta Institute of Technology

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Steve Brent