STERLING QUEVEDO
Rancho Cordova,CA
Summary
Detail-oriented team player with strong organizational skills with nineteen months of supervisor experience. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
10
10
years of professional experience
Work History
Server/Barback
Punch Bowl Social
Sacramento, CA
03.2024 - 04.2025
- Delivered exceptional customer service in high-volume dining environment.
- Managed multiple tables efficiently, ensuring timely food and beverage delivery.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Busser
Morton’s The Steakhouse
Sacramento, CA
05.2023 - 12.2023
- Reset and cleaned tables quickly to prepare for new customers.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
Server
Outback Steakhouse
09.2019 - 04.2020
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
- Facilitated team-oriented atmosphere, assisting coworkers during rush periods to ensure smooth operations.
Server/Line Cook
Red Robin Gourmet Burgers
11.2017 - 01.2020
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Trained new staff on menu knowledge and service protocols, raising team's overall performance.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
Shift Leader/Team Member
Blaze Pizza
09.2015 - 11.2017
- Mastered Point of Sale (POS) computer system for automated order taking
- Handled store deposits
- Inspected dining and serving areas to ensure cleanliness and proper setup .
Education
Associate of Arts - Business General
American River College
Sacramento, CA12-2026
Skills
- Exceptional customer service
- Strong work ethic
- Service prioritization
- Point of sale (POS) system operations
- Adaptable
- Reliability
- Guest engagement
- Cash handling
Additional Information
ACCOMPLISHMENTS
- Supervised team of twelve staff members.
- Recognized by peers and management for going above and beyond normal job functions.
- Trained new employees. Interviewer experience. Managed a successful team which led to $12,000 in daily sales.
- Assisted management with monthly inventory control and weekly stock ordering.
Timeline
Server/Barback
Punch Bowl Social
03.2024 - 04.2025
Busser
Morton’s The Steakhouse
05.2023 - 12.2023
Server
Outback Steakhouse
09.2019 - 04.2020
Server/Line Cook
Red Robin Gourmet Burgers
11.2017 - 01.2020
Shift Leader/Team Member
Blaze Pizza
09.2015 - 11.2017
Associate of Arts - Business General
American River College