Sterling Miller
Customer Service
San Diego,CA
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase lasting customer satisfaction by delivering quality service and unparalleled support to positively impact company success.
Overview
10
10
years of professional experience
Work History
Photo Lab Technician /Customer Service Representative
Nelson Photo Supplies
05.2023 - Current
- Developed strong relationships with clients through clear communication and understanding their unique needs.
- Handled negative and photo processing, typically exceeding 100+ prints per week.
- Answered constant flow of customer calls with minimal wait times.
- Enhanced customer satisfaction by ensuring timely completion of photo processing tasks.
Professional Photographer
Self-employeed
05.2015 - Current
- Enhanced client satisfaction through exceptional skills, resulting in repeat business and referrals.
- Captured captivating images for marketing campaigns, boosting brand visibility and engagement.
- Conducted pre-production meetings with clients to establish expectations for each project.
- Provided excellent customer service and strengthening client relations and boosting revenue.
Pharmacy Assistant
Kaiser Permanente
11.2013 - 10.2014
- Enhanced customer satisfaction by providing efficient and accurate prescription filling services.
- Aided in the reduction of prescription errors by meticulously verifying patient information and medication details.
- Answered telephones and provided information about order status and pharmacy procedures.
- Completed cash register transactions by handling credit and cash payments
Education
Photojournalism / Dark Room Film Photography
Southwestern College
Chula Vista, CAHigh School Diploma -
Crawford High School
San Diego, CA06.2005
Skills
- Exceptional Customer Service
- Problem-solving skills
- Call center experience
- Quality Assurance
- Healthcare industry understanding
- Data entry proficiency
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Collaborated with team of 15 in the development of LA Fashion Week, Amber Rose Festival 2 years in a row and San Diego UDW Congress Conference.
- Customer Relations - Earned highest marks for customer satisfaction, company-wide.
Quote
Never let yesterday use up too much of today.
Will Rogers
Timeline
Photo Lab Technician /Customer Service Representative
Nelson Photo Supplies
05.2023 - Current
Professional Photographer
Self-employeed
05.2015 - Current
Pharmacy Assistant
Kaiser Permanente
11.2013 - 10.2014
Photojournalism / Dark Room Film Photography
Southwestern College
High School Diploma -
Crawford High School
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