STEPHY Puthussery
Kitchener,ON
Summary
Talented Administrator is highly successful at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with a talent for thinking outside the box for creative solutions. Personable Office Administrator with 7 years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls, and fulfilling staff members' requests. Professional and welcoming in creating an upbeat work environment.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Administrator
Canadiancare Construction
06.2022 - Current
- Streamlined office operations by implementing efficient administrative systems and procedures.
- Improved employee productivity with effective time management strategies for daily tasks.
- Enhanced internal communication by creating a centralized information hub accessible to all staff members.
- Reduced overhead costs through careful budget management and resource allocation.
- Managed human resources functions, including hiring, onboarding, and employee evaluations for optimal team performance.
- Maintained accurate documentation of company policies and procedures for easy reference by all employees.
Crew Member
Tim Hortons
08.2020 - 06.2021
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
CNC Setter
Stackpole International
08.2019 - 08.2020
Administrative Officer
PPG LIFE SOLUTIONS
04.2009 - 03.2018
- Created detailed reports for management review using advanced spreadsheet software applications.
- Acted as a liaison between the organization and external vendors and clients.
- Provided excellent customer service by responding promptly to inquiries from internal and external customers.
- Customized and generated reports to support strategic planning and budget forecasting.
- Coordinated and executed interviews to support departmental recruiting needs.
- Overall responsibility for payroll activities.
- Coordinated employee schedules and set dates for company meetings and appointments.
Education
Associate of Arts - Payroll And Accounding Administration
Academy of Learning College
Toronto, ON08.2023
Associate of Arts - Global Hospitality Operations Management
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON09.2019
Associate of Arts - Global Business Management
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON12.2018
Bachelor of Arts - Commerce And Business Administration
NEFT
INDIA04.2017
Skills
- Customer Service and Employee Supervision
- Knowledge of Microsoft Office products, including working with databases and Excel
- Knowledge of Learning Management Systems is considered an asset
- Excellent organizational skills, oral and written communication skills
- Excellent interpersonal skills with the ability to communicate professionally, tactfully, and diplomatically
- Strong problem-solving skills with the ability to take Initiative on tasks
- Demonstrated mathematical skills for tracking expenditures, verifying invoices, and budgeting
Languages
English
Full Professional
Hindi
Native or Bilingual
Malayalam
Native or Bilingual
Certification
Canadian payroll compliance practitioner certification
Timeline
Administrator
Canadiancare Construction
06.2022 - Current
Crew Member
Tim Hortons
08.2020 - 06.2021
CNC Setter
Stackpole International
08.2019 - 08.2020
Administrative Officer
PPG LIFE SOLUTIONS
04.2009 - 03.2018
Associate of Arts - Payroll And Accounding Administration
Academy of Learning College
Associate of Arts - Global Hospitality Operations Management
Conestoga College Institute of Technology And Advanced Learning
Associate of Arts - Global Business Management
Conestoga College Institute of Technology And Advanced Learning
Bachelor of Arts - Commerce And Business Administration
NEFT
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