Stephy Mathew
Toronto,ON
Summary
- Customer Oriented team member with strong background in customer relations and administrative support.
- Managed successfully at multitasking various tasks at both front and back end with a positive attitude.
- Looking forward for an opportunity where I can Learn, grow and simultaneously add to team oriented goals with an ambitious smile.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Cashier Team Lead
Tim Hortons
01.2023 - 01.2024
- Managed front end counter while doing multitasking of making drinks and cashing out the customers.
- Trained at All stations(Front, Soup and Sandwhich, Drive Thru).
- Promoted store loyalty programs to increase repeat business and bolster customer relations.
- Trained my co-employees in soup-sandwhich station as well as making them within seconds to cooperate with the Drive thru timings.
- Worked and Manged effectively in fast paced environment in drive thru
- Maintained compliance with company policies and procedures for food safety.
- Maintained and organized the store by properly stalking, sanitizing to enhance workflow.
Auditor
Comfort Inn & Suites
09.2023 - 12.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check inn process.
- Run daily, weekly and monthly reports to close the day and meet objectives.
- Balanced hotel accounts by doing the settlements and resolved discrepancies.
- Documented accounts and logs throughout shift to keep up with the requirement.
Line Cook
East Side Mario's Restaurant
01.2023 - 08.2023
- Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
- Ability to listen to head chef and follow the instructions with at most sincerity.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
Education
Post-Degree Certificate - Project Management - Environmental
Seneca College of Applied Arts And Technology
North York, ON08.2024
Post Graduate Diploma - Environmental Management And Assessment
Algonquin College
Ottawa, ON08.2023
Bachelor of Science - Environmental Studies
Maharaja Sayajirao University of Baroda
Gujarat, India05.2022
Skills
- Time Management with Customer Engagement
- Organizational and Hard working
- Working in fast paced environment while Under Pressure
- Communication and Interpersonal Skills
- Guest services and Nightly Audits
- Collaboration and Team Work
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
Malayalam
Native or Bilingual
Certification
Workplace Hazardous Materials Information System.
Occupational health and safety Act-2023
Timeline
Auditor
Comfort Inn & Suites
09.2023 - 12.2023
Cashier Team Lead
Tim Hortons
01.2023 - 01.2024
Line Cook
East Side Mario's Restaurant
01.2023 - 08.2023
Post-Degree Certificate - Project Management - Environmental
Seneca College of Applied Arts And Technology
Post Graduate Diploma - Environmental Management And Assessment
Algonquin College
Bachelor of Science - Environmental Studies
Maharaja Sayajirao University of Baroda