Stephenique Jones
Dartmouth,NS
Summary
Dynamic professional with demonstrated success in developing and executing innovative marketing strategies to boost sales, while maintaining operational efficiency. Skilled in budget management to reduce costs and maximize profits. Passion for food preparation, providing quality products to customers.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Restaurant Manager
Tim Hortons
11.2019 - Current
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
- Correctly calculated inventory and ordered appropriate supplies.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Carefully interviewed, selected, trained, and supervised staff.
Subway Sandwich Artist
SUBWAYRestaurants
01.2017 - 10.2018
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Increased speed of service through effective multitasking and time management skills.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
Crew Trainer
Mcdonalds
11.2017 - 01.2018
- Trained other employees in customer service, food safety, and performance requirements.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Collaborated with management to identify areas of improvement and develop comprehensive training programs.
- Maintained current knowledge of all team position requirements.
Crew Trainer
McDonald's
02.2010 - 10.2013
- Trained other employees in customer service, food safety and performance requirements
- Taught new team members correct procedures for all areas of operations
- Monitored cash drawers in multiple checkout stations to ensure adequate cash supply
- Helped drive sales goals and achieve monthly quotas.
Education
Diploma - Retail Pharmacy Assistant
International Career School Of Montreal
High School Diploma -
Temple Christian High School
Bachelor of Arts
Mount Saint Vincent University
Halifax, NS12.2022
Skills
- Store management
- Point of Sale (POS) system operation
- Training & development
- Staff Management
- Customer Engagement
- Inventory control and record keeping
- Team Management
Certification
Food Handler Certification
Additional Information
SKILLS Team-oriented Detail-oriented
Effective multi-tasking POS system use
Inventory management Excellent communication
Dependable and honest
Awards
Retail Pharmacy Assistant
Languages
English
Native or Bilingual
Timeline
Restaurant Manager
Tim Hortons
11.2019 - Current
Crew Trainer
Mcdonalds
11.2017 - 01.2018
Subway Sandwich Artist
SUBWAYRestaurants
01.2017 - 10.2018
Crew Trainer
McDonald's
02.2010 - 10.2013
Diploma - Retail Pharmacy Assistant
International Career School Of Montreal
High School Diploma -
Temple Christian High School
Bachelor of Arts
Mount Saint Vincent University
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