STEPHENIE CHINENYE UCHE
SURREY,BC
Summary
Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Assistant Manager
Mother Of Good Counsel Academy
09.2019 - 09.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
Welfare Officer
Ganaka International School For Inclusive Edu.
07.2015 - 09.2018
- Updated client documentation for accurate, compliant and current records.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Supported clients and families with empathy and compassion during difficult times.
- Advocated for clients to assure respected rights and wishes.
- Monitored clients' progress and adapted treatment plans to meet changing needs.
- Conducted home visits to assess living environment and facilitate access to necessary resources.
- Helped clients with recognizing and managing mental health concerns through evidence-based interventions.
- Assisted clients in identifying community resources and connecting with appropriate services.
- Documented client progress and activities in accordance with agency policies and procedures.
Shelter Worker
Lookout Housing and Health Society
Vancouver , BC
11.2023 - Current
- Developed strong communication and organizational skills through working on group projects.
- Organized and detail-oriented with a strong work ethic.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Paid attention to detail while completing assignments.
- Excellent communication skills, both verbal and written.
- Enhanced security measures by monitoring visitor access and reporting any suspicious activity to appropriate personnel.
- Collaborated with other staff members to maintain a positive work environment and address concerns or issues promptly.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
Bachelor of Science - Business Education
University of Jos
Plateau State, Nigeria09.2015
Skills
- Staff Development
- Project Management
- Financial Management
- Time Management
- Customer Relations
- Team Motivation
- Overseeing Employees
- Negotiation and Conflict Resolution
Accomplishments
- Collaborated with a team setup by Order of the Saint Augustine Catholic society Nigerian Chapter to establish and Manage Missionary schools.
- Teamed up with a Corp member to start a SAVE MY FEET CAMPAIGN. A campaign aimed at seeking donations providing shoes, sanitary pads and books
Languages
English
Full Professional
Certification
- FIRST AID October 2023
- WHMIS CERTIFICATE September 2023
- FOOD SAFE September 2023
- Graduate Certificate in Management, Nigerian Institute of Management (Chartered). April 2018-April 2019
- Teachers Registration Council of Nigeria 2018-2019
- TESOL/TEFL Certification April 2021
Timeline
Shelter Worker
Lookout Housing and Health Society
11.2023 - Current
Assistant Manager
Mother Of Good Counsel Academy
09.2019 - 09.2023
Welfare Officer
Ganaka International School For Inclusive Edu.
07.2015 - 09.2018
Bachelor of Science - Business Education
University of Jos
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