STEPHENIE JIKERSEZIAN

Security Clearance: Reliability.

Language profile: C/C/E.

• Contributing to the creation and review of HR policies and procedures to ensure they promote diversity, equity, and inclusion throughout all aspects of the employee lifecycle.
• Leading the implementation and delivery of platforms such as Mentorship Plus to empower employees and executives in under-represented communities to excel in their careers.
• Coordinate organizational activities aligned with significant dates throughout the year, fostering greater awareness and understanding of diversity-related themes.
• Support in ensuring that progress towards diversity and inclusion goals set by the organization remains consistent with the overarching company vision.

• Posted job promotions on targeted recruitment platforms (e.g., school job boards, LinkedIn Recruiter, social media, etc.)
• Built online booths for university career fairs and communicated with potential candidates during recruitment events by building strong brand awareness and brand equity.
• Supported the creation of social media campaigns (e.g., employee testimonials); coordinated approvals with various departments for launch; and translated documents for posting on OAG's social media channels.
• Provided support with staffing processes, such as creating, organizing, and completing staffing files.
• Responded to requests from the supervisor, identified administrative issues, and resolved them.

• Processed payroll for employees in the CESAD program (Home support program offered by the Ministry of Health and Social Services) using Opera software.
• Processed all requests for changes, additions, and entries in client files.
• Produced records of employment for employees in the event of termination.
• Provided quality service as a customer service agent by listening carefully to the needs of customers and/or superiors.

• Coordinated the creation of marketing and sales support materials to promote Bombardier's products and services.
• Developed specific marketing and promotional material for customers and corporate events, such as leaflets, promotional goods, online banners, and advertisements.
• Facilitated the development of the company's brand experience in marketing customer events while also collaborating with other marketing teams to integrate this brand experience across various customer touchpoints.
• Led the day-to-day coordination and fulfillment of requests for visual assets, logos, photos, and videos.
• Helped with the planning and hosting of marketing events.

• Generated Excel spreadsheets to monitor the monthly progress of released bulletins.
• Trained new interns to release various postings on the Bombardier customer portal, send internal notifications, and transcribe work.
• Executed a detailed instruction manual with steps needed to complete key tasks in the company's technical service department for current and future employees.

• Engaged in conferences, capturing crucial insights on engineering topics to compile comprehensive notes for presentation to external firms and management teams.
• Accomplished and perfected required tasks by supervisors using PowerPoint, Excel, SAP, and Microsoft Office.
• Worked with precision to ensure that all electronic filing was well analyzed, transferred into the necessary files, and easily retrievable.