Stephen Brian Gaudett (Tomarong)
Summary
Accomplished 4 1/2 year Flight Attendant for domestic routes and the occasional U.S. destinations. Highly skilled in guest services and the training and development of crew members. Possess a natural collaborative nature with an emphasis on teamwork.
Overview
5
5
years of professional experience
Work History
Flight Attendant
WestJet Encore Ltd.
10.2018 - 06.2023
- Quality Check Flight Attendant (QCFA) experience with training new crew members and managing and grading their initial pairing, as well as evaluating cabin crew members through annual line evaluations.
- Participated in crew pre-flight safety briefings, conducted cabin safety checks and performed safety demonstrations for guests in an efficient and timely manner.
- Ensured that safety, comfort and communication were always prioritized to ensure guest satisfaction, smooth operations and loyalty.
- Facilitated efficient and timely in-flight cart service through positive and friendly interaction with guests, all while adhering to company policy and procedures.
- Demonstrated flexibility, adaptability, resourcefulness amid schedule changes, delays and challenging situations.
- Handled medical emergencies and guest issues and concerns calmly and competently by following established protocols through effective communication with all crew members.
- Offered personalized assistance to unaccompanied minors, the elderly and passengers with special needs throughout all phases of flight.
- Ensured boarding and deplaning procedures are completed proficiently with time management at the forefront.
- Contributed to company success by consistently achieving high performance ratings through dedication, professionalism, teamwork, and punctuality.
Education
Flight Attendant Initial Ground School Training -
Flight Safety International Toronto
Downsview, ON11.2018
Skills
- Guest Services
- First Aid & Emergency Operations
- Flight Safety & Airline Operations
- Team Leadership & Collaboration
- Training & Development
- Languages: English & Tagalog (Philippines)
- Professionalism
Languages
English
Native or Bilingual
Timeline
Flight Attendant
WestJet Encore Ltd.
10.2018 - 06.2023
Flight Attendant Initial Ground School Training -
Flight Safety International Toronto
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