Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Stephena Onyinyechi

Scarborough,ON

Summary

Organized Housekeeper possessing in-depth knowledge of various cleaning methods. Hands-on experience in operating housekeeping equipment. Bringing background in thoroughly cleaning large properties, office buildings and municipal buildings nightly.

Overview

3
3
years of professional experience

Work History

Food Bank Volunteer

Manjura
01.2024 - Current
  • Enhanced community food security by efficiently sorting and distributing donated items.
  • Streamlined inventory management for improved stock turnover and reduced food waste.
  • Collaborated with team members to ensure timely distribution of food to clients in need.
  • Educated clients about available resources and nutrition programs, empowering them to make informed decisions about their health.
  • Maintained a clean and organized workspace, ensuring the safety and well-being of volunteers and clients alike.
  • Assisted with fundraising efforts to secure vital financial support for the organization''s mission.
  • Developed relationships with community members in order to better understand their needs and tailor services accordingly.
  • Packaged up nonperishable food items for food bank visitors.

Housekeeper

Sarah Abas
12.2023 - 02.2024
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Adhered to professional house cleaning checklist.
  • Dusted picture frames and wall hangings with cloth.
  • Worked on cleaning team to service hotels, offices, and other commercial buildings.
  • Changed bed linens and collected soiled linens for cleaning.
  • Operated electronic backpack vacuums and floor sweepers.

House Cleaner

Sandra
05.2023 - 10.2023
  • Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
  • Increased repeat business by maintaining excellent communication with clients and addressing concerns promptly.
  • Streamlined cleaning processes for faster service, utilizing effective time management strategies.
  • Reduced client complaints by consistently meeting or exceeding cleanliness standards set by homeowners.
  • Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
  • Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
  • Improved client retention rates through trust-building activities such as following up after appointments.
  • Developed rapport with long-term clients, fostering loyalty and generating referrals to new customers seeking quality housecleaning services.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Consistently met or exceeded weekly productivity goals, contributing to the overall success of the company.

Housekeeping and Laundry Attendant

Blessing Johnson
03.2021 - 01.2023
  • Improved guest satisfaction by maintaining a clean and organized environment in guest rooms and common areas.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
  • Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Verified cleanliness and organization of storage areas and carts.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Scrubbed floors with special cleaners and equipment to achieve deep clean.
  • Polished fixtures to achieve professional shine and appearance.
  • Completed special housekeeping actions such as turning mattresses on set schedule.

Education

High School Diploma -

Government College
Nigeria

CPR / First Aid

Live Server
Toronto, ON

Certificate - Personal Support Worker

Essor College
Montreal, QC
01.2024

Skills

  • Problem-Solving
  • Commodity Distribution
  • Shelf Stocking
  • Inventory Tracking
  • Physically strong
  • Fluent in English
  • Chemical Handling
  • Bed making proficiency
  • Health and safety compliance
  • Ordering cleaning supplies
  • Customer-Oriented

Languages

English
Full Professional

Timeline

Food Bank Volunteer

Manjura
01.2024 - Current

Housekeeper

Sarah Abas
12.2023 - 02.2024

House Cleaner

Sandra
05.2023 - 10.2023

Housekeeping and Laundry Attendant

Blessing Johnson
03.2021 - 01.2023

High School Diploma -

Government College

CPR / First Aid

Live Server

Certificate - Personal Support Worker

Essor College

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Stephena Onyinyechi