Summary
Overview
Work History
Education
Skills
Timeline
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Stephen Wong

Elk Grove

Summary

Seasoned Correctional Officer with notable experience in managing inmate populations, enforcing facility policies and ensuring public safety. Skilled in crisis management, conflict resolution and communication. Built strong rapport with inmates to foster safe environment while consistently maintaining facility security. Previous work has positively impacted overall efficiency and safety within correctional facilities.

Reliable Grocery Stocker recognized for high productivity levels and ability to complete tasks efficiently. Possess specialized skills in inventory management, product rotation, and shelf organization. Excel at time management, adaptability, and teamwork, ensuring smooth operations on the sales floor. Committed to maintaining store presentation and providing excellent customer service by utilizing strong communication and organizational skills.

Overview

24
24
years of professional experience

Work History

Correctional Officer

State Of California-CCWF
Ione
10.2014 - 06.2025
  • Provided guidance and counseling services to help inmates adjust to their new environment and develop life skills needed upon release from prison.
  • Assisted in training new Correctional Officers in proper safety protocols and techniques for dealing with difficult situations.
  • Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities.
  • Responded to emergency situations such as riots or disturbances with appropriate force measures.
  • Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
  • Transported prisoners between facilities or court hearings using secure vehicles equipped with restraints.
  • Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
  • Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
  • Administered first aid when required due to injury or illness sustained by an inmate while under supervision.
  • Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.

Clerk/ Warehouse Stocker

Bel Ari
Elk Grove
06.2001 - 09.2015
  • Resolved any customer service issues related to orders picked up from the warehouse.
  • Maintained compliance with OSHA regulations in regards to workplace safety standards.
  • Worked closely with purchasing department to ensure timely delivery of goods from vendors.
  • Analyzed existing workflows for efficiency improvements and identified cost savings measures.
  • Ensured accuracy of inventory records and maintained accurate stock levels in the warehouse.
  • Assisted with unloading trucks upon arrival of merchandise at the loading dock area.
  • Operated forklifts, pallet jacks and variety of warehouse mechanical equipment according to safe operating standards.
  • Assisted with training new employees on proper operation of cash registers, stocking procedures and customer service protocols.
  • Placed orders for new inventory from vendors based on sales trends or customer demand.
  • Greeted customers as they entered the store, provided friendly customer service and responded to inquiries.

Education

Bachelor of Science - Business/ Technical Management

DeVry University
Sacramento
10-2007

Skills

  • Inmate supervision
  • First aid administration
  • Interpersonal communication
  • Inventory management
  • Customer service
  • Punctual and reliable
  • Monitoring inventory
  • Product displays
  • Inmate counseling
  • Team training
  • Conflict resolution
  • Relationship building and management

Timeline

Correctional Officer

State Of California-CCWF
10.2014 - 06.2025

Clerk/ Warehouse Stocker

Bel Ari
06.2001 - 09.2015

Bachelor of Science - Business/ Technical Management

DeVry University

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Stephen Wong