Stephen Swenson
Fullerton
Summary
Professional technician with high standards and focus on achieving results. Skilled in troubleshooting, repair, and preventive maintenance for variety of systems and equipment. Strong team collaborator who adapts to changing needs and ensures reliability. Known for problem-solving abilities, mechanical aptitude, and effective communication skills.
Overview
8
8
years of professional experience
Work History
Maintenance Technician
American AC, Heat, and Plumbing
Hawthorne
02.2025 - 06.2026
- Generate $700,000+ in additional revenue from projects sold and installed during Maintenance visits.
- Install, repair, decommission HVAC systems and parts. Accruing $30,000+ in basic repairs and services sold.
- Build and maintain client relationships. Above 80% of all club membership opportunities sold.
- Improving company reputation through 10 five-star-reviews a month. On Yelp and Google, pictures and my name are included.
HVAC Facilities Maintenance
Madero 1899
Fullerton
07.2019 - 02.2025
- Ensuring constant restaurant function by keeping vents and important machine parts clean.
- Replace worn out components like belts, while ensuring motor function meets the demands of the restaurant.
- Diagnose and analyze Ice Maker and HVAC systems.
- Collaborate with hired HVAC personnel about data collected from the machine, so the restaurant is well represented.
- Server
- Attracting clientele through excellent customer service.
- Improving sales of items by communicating add-ons.
- Enhance safety and efficiency of facilities with organization, and observance of safe work practices and government guidelines.
- Certify Government required licenses and certifications for food handling and alcohol safety.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
Restaurant Team Member
Chipotle
La Habra
02.2018 - 07.2019
- Catalog sales and inventories into computerized systems.
- Execute company scripts to elicit a desired customer experience.
- Inspect machines for proper function and cleanliness.
- Operate by time schedules to produce necessary results during various workload conditions.
- Delivered exceptional customer service in high-volume settings, enhancing guest experiences.
- Trained new staff on operational procedures and customer engagement techniques, fostering team cohesion.
Education
Air Conditioning And Refrigeration - Heating, Ventilation, AC/Refrigeration
Cypress College
Cypress, CA05-2024
Skills
- Brazing
- Installation
- Repair
- Computerized Inventory Keeping
- Point of Sale Systems
- Transport of Refrigerant
- Use of Refrigerant
- Recovery of Refrigerant
Awards Certificates Licenses
- EPA Certificate, ESCO Institute, 1332458064650, 05/24, No Expiry
- Eagle Scout, Troop 93, Fullerton CA, 01/17, Good character, adaptability, and feats of ambition are required over years to reach Scouting's highest rank. Only 2% – 4% of all Boy Scouts will ever reach Eagle. Rank must be reached during ages 10 – 17.
- Scout of the Year 2016, Troop 93, Fullerton CA, 01/17, Demonstrate Core Scouting Values and Acts of Excellence.
- National Youth Leadership Trained, Scouting America, 06/16, Accredited Program for training youth in advanced leadership tactics.
- Order of the Arrow – Ordeal, Scouting America, 06/15, Honorary society in Boy Scouts where volunteering is common practice, to refine a spirit of cheerful service.
- California Driver's License, 08/29/17, Y8344862, Clean Driving Record
Timeline
Maintenance Technician
American AC, Heat, and Plumbing
02.2025 - 06.2026
HVAC Facilities Maintenance
Madero 1899
07.2019 - 02.2025
Restaurant Team Member
Chipotle
02.2018 - 07.2019
Air Conditioning And Refrigeration - Heating, Ventilation, AC/Refrigeration
Cypress College