Highly skilled IT specialist with six years of experience delivering professional IT support and services to small business owners. Demonstrated expertise in optimizing websites, integrating online stores, and developing custom solutions. Adept at managing tech infrastructure, providing ongoing support, and delivering exceptional user experiences. Strong project management, problem-solving, and communication skills. Committed to streamlining operations, enhancing online presence, and driving business growth through technical excellence.
Hi, I’m
Stephen Stanwell
Calgary,AB
Summary
Overview
15
years of professional experience
1
Certification
Work History
Various ClientsCalgary, Alberta
IT Specialist
07.2017 - Current
Job overview
- Provided professional IT support and services to small business owners who required assistance in managing their IT needs effectively.
- Optimized and modernized clients existing WordPress websites, integrating online store with Shopify, resulting in improved website traffic and increased online sales.
- Developed online learning platform for local artist, expanding their revenue potential and reaching global audience.
- Enhanced website functionality, speed, and SEO practices to improve artist's online presence.
- Managed all technology aspects for opening a medical aesthetics office, including networking, printing, computer stations in procedure rooms, entertainment, and customized check-in app, optimizing patient experience and reducing wait times.
- Secured ongoing work by providing exceptional IT support, maintenance, and updates, ensuring uninterrupted operations.
- Proficient in WordPress, Shopify, HTML, CSS, JavaScript, PHP, and MySQL, utilizing technical expertise to streamline operations, enhance online presence, and support business growth.
- Skilled in project management, web development, system administration, SEO best practices, and user experience design, effectively solving complex technical challenges and delivering successful outcomes.
Groom Sydney, NSW
Office Manager
05.2014 - 07.2017
Job overview
- Managed daily administrative operations, including scheduling, billing, and inventory management, ensuring seamless functioning of barbershop.
- Maintained accurate financial records and produced monthly financial reports, providing owner with valuable insights into business performance and guiding decision-making.
- Provided exceptional customer service to clients, addressing concerns, resolving issues, and fostering strong relationships.
- Conducted hiring, training, and performance evaluations for all front desk staff, ensuring highly skilled and motivated team.
- Collaborated with owner and senior staff to develop and implement marketing strategies.
- Streamlined operations by implementing new scheduling software.
- Maintained clean and organized work environment, ensuring safe and welcoming space for staff and clients alike.
- Excelled in multitasking, problem-solving, and effective communication, working collaboratively with staff and senior management to achieve business goals.
Trotter And Morton LTD. Calgary, AB
Site Administrator
05.2008 - 10.2013
Job overview
- Managed payroll and accounts receivable for Calgary Airport Expansion site, ensuring accurate and timely payment processing for over 100 employees and subcontractors.
- Implemented efficient systems and processes for payroll administration, resulting in improved accuracy and reduced discrepancies.
- Oversaw safety protocols and compliance with regulatory requirements, fostering safe work environment for all personnel on-site.
- Coordinated with project managers, contractors, and vendors to ensure smooth operations of site office.
- Maintained accurate records and documentation related to project expenses, invoices, and contracts.
- Assisted with procurement activities, including obtaining quotes, requests, and tracking deliveries.
- Supported general office operations, including managing correspondence, scheduling meetings, and maintaining supplies.
- Demonstrated strong organizational skills, attention to detail, and ability to multitask in a fast-paced environment.
Education
University of CalgaryCalgary, AB
Some College (No Degree)
University Overview
Continued Education in Computer Science, Biology, Chemistry and Math
TAFESydney NSW, Australia
Diploma from Logistics And Supply Chain Management
University Overview
Skills
- Apple Ecosystem
- MS Office
- Business Development
- User Experience
- Customer needs assessment
- Root cause analysis
- Adaptability
- Critical Thinking
- Social Perceptiveness
- Technical Proficiency
- Computer Hardware Knowledge
- Risk Mitigation Planning
- Logical Reasoning
Certification
TAFE NSW
- Logistics - Certificate III, IV, V
- Supply Chain Management - Certificate IV
- Purchasing - Certificate III
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
IT Specialist
Various Clients
07.2017 - Current
Office Manager
Groom
05.2014 - 07.2017
Site Administrator
Trotter And Morton LTD.
05.2008 - 10.2013
University of Calgary
Some College (No Degree)
TAFE
Diploma from Logistics And Supply Chain Management
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