Stephen Scott
Escalon
Summary
Dynamic Employee with a proven track record at Escalon Body & Frame Inc., driving business growth and enhancing profitability. Expert in operations management and relationship building, I successfully implemented strategies that fostered client and employee loyalty, streamlined workflows, while mentoring teams to achieve their full potential.
Experienced with strategic planning, team leadership, and operational excellence. Utilizes forward-thinking approach to drive business growth and streamline processes. Track record of fostering collaborative environments and achieving measurable results.
Professional leader with comprehensive experience in driving operational excellence and strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities.
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
27
27
years of professional experience
1
1
Certification
Work History
General Manager
Escalon Body & Frame Inc.
06.2001 - 05.2024
- Developed and implemented strategies to increase sales and profitability.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Collaborated with departments to streamline communication and project workflows.
- Supported daily management tasks, contributing to overall productivity improvements.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Assisted in developing operational strategies to enhance team efficiency.
- Implemented operational strategies and effectively built customer and employee loyalty.
Estimator
Escalon Body & Frame
02.1997 - 06.2021
- Utilized estimating software to streamline bid preparation process, enhancing efficiency and accuracy of collision estimates.
- Mentored junior estimators on best practices for cost estimation and project assessment techniques.
- Established strong relationships with customers and vendors to facilitate accurate pricing and resource allocation.
- Mastered the estimating software to create estimates quickly and accurately and make estimates easily understandable and shareable.
- Established a reputation for delivering reliable and accurate estimates, resulting in increased client trust and repeat business opportunities.
Education
No Degree - Business
Cal State Stanislaus
Turlock, CAAssociate of Arts - Business Administration
San Joaquin Delta College
Stockton, CASkills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Effective leader
- Staff management
- Customer relations
- Relationship building
- Staff supervision
- Goal setting
- Staff training and development
- Administrative skills
- Deadline oriented
- Vendor relationships
- Project management
Certification
I-CAR Certified Technician
ASE Certified Technician & Estimator
DuPont Certified Auto Refinisher
Masters School of Autobody Management Graduate
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
General Manager
Escalon Body & Frame Inc.
06.2001 - 05.2024
Estimator
Escalon Body & Frame
02.1997 - 06.2021
No Degree - Business
Cal State Stanislaus
Associate of Arts - Business Administration
San Joaquin Delta College